We stayed at Palm Tree Court for 23 days with this being our 5th visit, we still remain totally impressed with the resort and its facilities. We arrived before Christmas and left after the New Year having enjoyed all festivities provided by the resort over the period.
Staff are superb and extremely friendly and go the extra mile to accomodate guests requirements.
If I have one negative comment it will be about the lack of control of very young children. In my opinion it is necessary to consider areas where young children are not permitted, especially in bar areas after say 8pm. Child buggies in restaurants are a pain and in many cases cause a problem. Children in general should be better controlled and not allowed to run free in restaurant or bar areas. Maybe dedicating a section of the large beach as a quiet area would also be a good idea.......I stress however that this is only our opinion and may not reflect the opinions of others.
Our visit was for business and pleasure and apart from the few unruly children our visit was fantastic.
The food and food choice in all restaurants is excellent and booking is made simple providing you do it in good time......say 24 hours before although there is always somewhere to eat for every mealtime and therefore does not cause a problem.
I would like to congratulate all staff, for their friendliness, attention and courteousness during our stay and for their tremendous effort in putting together the facilities for the celebrations over the festive period.
Finally, the Hotel grounds and the beach facility are very well looked after and cleaned daily. We will definitely return for our 6th visit.......All the best.

My husband and I are frequent travellers to Dubai and have stayed at the Palm Tree Court previously as well as other Jebel Ali International hotels. In July 2012 we are bringing my husbands parents to Dubai for the first time. After careful consideration we chose to return to The Jebel Ali Palm Tree Court.
The main reason for this is because it advertises a really good all inclusive package and as the exchange rate is not good at the minute we thought it might offer good value for money.
We were in Dubai over Christmas and New Year visting family and decided to spend the day at the resort to see if the place hd changed much, we stayed the entire day and had lunch and dinner.
There is no doubt the resort is not as luxurious as other Dubai hotels but we already knew that, but we recalled the grounds being beautiful, very friendly staff and a family friendly hotel which would suit us well as we now have a toddler.
It is still a lovely hotel but we were left slightly disappointed after the day we spent here. Despite the rooms being refurbished the public areas haven't changed at all. I noticed the sunbeds, pool towels etc were exactly the same as 7 yrs ago and the public areas were starting to look their age. The grounds of the Palm Tree Court are a lot more established now and whilst the peacocks and birds give the place a nice feel we saw a lot of bird droppings around the Palm Tree Court and it clearly had been there some time. Other 5* hotels in Dubai would have this hosed down every day.
The main gripe for us had to be the food, we had lunch at the pool and ate in the buffet at dinner. The food was cold on both occasions, a number of people have commented on this on other reports but clearly nothing seems to be getting done about it.
We spoke to other people who were on the AI package and they also mentioned they struggled to get booked in restaurants, and seemed to have more problems getting a booking than those on B&B basis. I totally understand restaurants get booked and you can't expect to eat in the most popular restaurants all the time but but the we have paid for a full dine around basis next summer and I would hate to think those on AI were considered less of a priority.
I do not want to sound too negative, as mentioned above, the hotel, grounds, beach are lovely but some areas need tweaking. We are going back to Dubai in April, we plan to spend another day here, if there is no improvement then we may consider cancelling and booking another beach hotel on a B&B basis.

We stayed as a 3 day stopover on our way to Cape Town,arriving on an early overnight
Flight from the Uk we were pleasantly surprised that the hotel allowed us to to get breakfast while they got the room ready and we were given the keys
Shortly afterwards.The room was of good size and decoration and the low rise garden setting
With the streams and peacocks walking about was relaxing .We had opted for the all inclusive
Plan and was impressed by the quality and service.The White Orchid restaurant was superb
As was the Italian in the Jebel Ali hotel a short stroll away.The pool area was lively and there was adequate places for sun loungers around the beach a few beach boys serving drinks to your longer would of been a good addition.we enjoyed this hotel and would recommend

This is the second time we have spent New Year in this hotel. Our 2010/11 stay was fantastic, nothing negative to say. The facillities were great and the staff exceptional! The manager of the fontana restaurant was exceptional in the service that he offers!
We stayed there again for the 2011/12 vacation and everything was even better this year. The rooms had been updated and were even more luxurious and comfortable and the Gala dinner was fantastic! We strongly reccomend this hotel, especially for families, they will look after you very, very well.