We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Hilton Dubai Jumeirah: Traveller Reviews

5.0 of 5
Jumeirah Beach Road | PO Box 2431, Dubai, United Arab Emirates
Hotel amenities
Special offer
Great Getaway - 25% off
Hilton Dubai Jumeirah
Ranked #7 of 433 hotels in Dubai
4.5 of 5 stars 1587 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

1,587 reviews from our community

What travellers say about this hotel
  • Very good(33)
  • Executive Lounge(31)
  • Private beach(28)
  • Burj Al Arab(16)
  • Pool area(15)
  • Afternoon tea(13)
  • Breakfast buffet(11)
  • Sea View room(11)
  • Friendly and helpful(10)
  • Would highly recommend(9)
Traveller rating
    1,157
    318
    62
    25
    25
Only show reviews for Family (393) | Couples (480) | Business (122)
Date Rating
london
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
“Great hotel, would definitely come here again!”
5 of 5 stars Reviewed 11 February 2012
11
people found this review helpful

Just returned from a 3 night stay and have to say this hotel was fantastic. This is my 3rd visit to Dubai but 1st time at Hilton. The service was impeccable and the staff could not do enough for you. Situated right on 'the walk' which is very lively in the evening. Although our official check in time was 2pm we arrived early at 10am and got checked into our room immediately and was offered breakfast same day. Rooms were very comfortable and had all the amenities you would expect from a 5* hotel. We were on bed and breakfast board and the breakfast was excellent with lots of choice. The hotel grounds were beautiful and had the added benefit of a private beach area with an abundance of sunbeds. My previous stay at the Sofitel, although the beach was just across the road the luxury of having the beach and sunbeds on your doorstep greatly appreciated and makes this hotel stand out from the rest! On previous visits to Dubai we made use of the shuttle bus service to the malls however just to inform travellers that Dubai mall no longer offer the shuttle service to or from any hotel. We travelled nearly everywhere by metro as Jumeirah Lakes Towers station was about 12 minutes walk away. Taxis are not expensive but as we were on a budget we were happy to use the metro and it was fairly easy to use. A day travel pass was about 15 aed (just under £3). Lunch and dinner looked lovely at the hotel however if you are not half board and watching your budget drinks and food is quite expensive at the hotel. There are however loads of restaurants along the walk to suit different budgets. The food court in Dubai mall is also great for families with lots of choice, something to suit everyone's taste and good if you don't want to spend too much. The only negative points I would make is that wifi is extortionately expensive at the hotel which in this day and age should be a free service especially for this standard of hotel. I was able to check in online free for my flight departure but was then told I had to pay to print out the boarding pass which although was only 2 aed (30p) this added charge is really unnecessary for a prestigious hotel like the Hilton and it's little things like this which can spoil what would otherwise be a superb hotel. Having said that however I would definitely return here.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask saffiah about Hilton Dubai Jumeirah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
“Great location and rooms”
4 of 5 stars Reviewed 10 February 2012
6
people found this review helpful

Last day today so sad to be leaving.

Best location by far, right on the beach and it has its own private beach. Stayed at Residences with a massive 2 bedroom apartment. Half Board package was OK, decent breakfast, dinner not a massive extravagent buffet as in some hotels but good quality and always something for the family (no chips though on any night much to my son's annoyance).

Now the downside and although rating it highly I would not return. The extras are all at extortionate rates. Wine £13 per glass for example, I thought it was Dubai in general but the Marriott only charges £7). Lunch on the beach you could easily get through £100 for 4 with a meal including meat and a drink. Internet £20 per day.

The Hilton is seriously pricing its self out of the market with these extras in what is a fab hotel and location.

  • Stayed February 2012, travelled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask RobDerby about Hilton Dubai Jumeirah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
1 review
1 helpful vote 1 helpful vote
“Great vacation”
5 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

My father and I were staying at this hotel for 10 days, and everything was great! My father has stayed here for several times and says that the hotel get better every year. As for me, it was my first stay at this hotel and I'm very happy that we chose this hotel because service, food and atmosphere are really fantastic! We are sure to come here again!

  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Kristina R about Hilton Dubai Jumeirah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Morristown, New Jersey
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
“Outstanding. Great views from King Alcove room.”
5 of 5 stars Reviewed 9 February 2012
4
people found this review helpful

Dubai has so many 5 star hotels. I debated and chose Hilton based on price, location, reviews, email responses and gold member benefits. Being a first time Dubai visitor, I wanted to see the Jumeirah beach and also be close enough to check out the city's sights in one day. Many hotels I emailed before making the booking didn't even return my emails or took several days to respond. Hilton Jumeirah was prompt and that steered me to book the hotel. As we were arriving early AM, I wanted to have a good chance to get a room early and Hilton came through by checking us in about an hour after we arrived at 7AM. In the meantime, we were offered to have breakfast at the 9th floor executive lounge. It offered great selection of food and drinks and the staff were fantastic.

We stayed in a King corner alcove room. This room was very spacious and offered almost 270 degree view of the city and the beach. Everything about the room was great and the bed was really comfortable. From the balcony, you can see out to Burj Al Arab on one side and old dinky looking Sheraton to the other side. I guess only negative is that the Hilton, both exterior and interior, is modern and doesn't give the local flavor. But then this side of Dubai is very modern and the Hilton fits right in.

The pool looked nice and the Jumeirah beach is really nice. Even in a cool February weather, the beach was filled with people and the clear blue water, although cold, was refreshing. The executive lounge was pretty much open all day and had different selection of food and drinks throughout the day. The afternoon snack with different pastries and fruits were really good. We didn't get to try restaurants due to our short stay. The area around the hotel has many restaurants and is very busy with locals even after midnight.

It cost 100 dihrams from the airport to the hotel via taxi. It cost about 50 dihrams to the Dubai Mall/Burj Khalifa via taxi. Hotel does offer shuttle services to some other malls. Dubai was bigger than I imagined and we didn't get to check out all the places. Hilton is little further away from the main attractions but is still a fantastic place to stay and enjoy everything that Dubai has to offer.

All the staff were super nice and very professional. I will not hesitate to stay here again when visiting Dubai.

Room Tip: King Alcove for the view.
See more room tips
  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Piaget18 about Hilton Dubai Jumeirah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Cruces, New Mexico
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
20 helpful votes 20 helpful votes
“Always look after”
5 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

My wife and I stay at hotel around the world 170 nights a year and are both diamond members of the Hilton group.

This hotel always stretches itself that extra to make you feel somebody important to them.

Room Tip: The hotel always makes you feel special.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Uglybugs about Hilton Dubai Jumeirah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Hilton Dubai Jumeirah also viewed

Le Royal Meridien Beach Resort & Spa
4.5 of 5 stars 1,903 Reviews
Dubai, Emirate of Dubai
Show Prices ABS:HotelCheckRates-d301584?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Grosvenor House Dubai
5 of 5 stars 1,070 Reviews
Dubai, Emirate of Dubai
Show Prices ABS:HotelCheckRates-d507352?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Jumeirah Beach Hotel
4.5 of 5 stars 1,261 Reviews
Dubai, Emirate of Dubai
Show Prices ABS:HotelCheckRates-d302462?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 433 hotels in Dubai, ranked by popularity »

Been to Hilton Dubai Jumeirah? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hilton Dubai Jumeirah

  • Hilton International Dubai
  • Hilton Dubai
  • Hilton Jumeirah Beach
  • Dubai Hilton
  • Hilton Jumeirah
  • Hilton Hotel Dubai
  • Dubai Hilton Jumeirah
Address: Jumeirah Beach Road | PO Box 2431, Dubai, United Arab Emirates
Price range (per night):* 140 AUD - 486 AUD

Owners: What's your side of the story?

If you own or manage Hilton Dubai Jumeirah, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hilton Dubai Jumeirah
Show the lowest price for this hotel (from our partners)
Show Prices