If you lose your credit card by any chance and you have prepaid, you will have to pay again as happened to me! The management will tell you that they are under the rules of the accounting staff and that although you've been charged once you'll have to be charged again. No exceptions. I was shocked! Suddenly I felt I was in a 3rd world country. It took 10 days to get my money back! HORRIBLE EXPERIENCE. Though the hotel has a lot to offer in other terms, you might get stuck due to their 3rd world mentality regarding issues like this. You do not want to get treated like this!
- Al Bustan Rotana Hotel Dubai
- Al Bustan Rotana
- Al Bustan Rotana Hotel
- Al Bustan Rotana Dubai
