This hotel ins exceptionally busy hosting two weddings on our visit and as the gentle mans t shirt said at the pool bar Moscow on sea, i would guess that 80% of the guests are from eastern europe. Whilst we were at the hotel a fight broke out at the pool bar with some brits and spaniards. We had a problem with the room type which the hotel refused to solve without paying double the rate we had booked. You are hassled by beach staff and pool staff permanently wanting to sell you food and drink to the point i woken some 6 times. It is incredibly noisy everywhere you cannot escape to some peace and quiet the hotel is totally family orientated so if you are a couple or mature couple with friends i would advise you don't stay here. The Burj al Arab dominates the horizon and blocks the sun on the beach and parts of the pool from 4.00pm onwards. The Latitude restaurant is really 4 star tenerife try to a avoid. The goods bits, well this is a struggle the beach trail that connects the hotels is stunning at night, the fish restaurant was sublime but is closing at the end of the month to make way for the nightclub above. Excellent gym, excellent staff in all the service areas, superb location. The hotel is trying to cater for all types but is completely dominated by eastern europe families, i noted business meets in the lounge areas and there are night clubs to. It looks to me like it needs the highest revenues possible but i'm not sure what it excels and therefore its difficult to say why you would return when so many hotels in the area offer the same but much much cheaper.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
25 April 2012
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Thank you for sharing your experience from your recent stay with us at Jumeirah Beach Hotel on Tripadvisor.
I was concerned to read that you left the hotel feeling disappointed. I would like to personally apologies to you if we did not meet your expectations. We consistently strive to maintain our service on the highest level, please rest assured I have noted your comment about your arrival experience, latitude restaurant, beach and pool service and will continue to work to improve our services and product.
Once again, thank you for taking the time to post your review on Tripadvisor. We look forward to welcoming you back on your return to Jumeirah Beach Hotel.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC