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Burj Al Arab: Traveller Reviews

5.0 of 5
Jumeirah Beach Rd | P.O Box 74147, Dubai, United Arab Emirates
Hotel amenities
Burj Al Arab
Ranked #15 of 433 hotels in Dubai
4.5 of 5 stars 881 Reviews
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881 reviews from our community

What travellers say about this hotel
  • Skyview bar(10)
  • Panoramic suite(10)
  • Private beach(7)
  • Best hotel(5)
  • Wild wadi water(4)
  • Room service(4)
  • Very good(4)
  • Rolls Royce(3)
  • Culinary flight(3)
  • Afternoon tea(3)
Traveller rating
    680
    106
    46
    27
    22
Only show reviews for Family (129) | Couples (384) | Business (73)
Date Rating
cheshire
Top Contributor
97 reviews 97 reviews
Reviews in 37 cities Reviews in 37 cities
36 helpful votes 36 helpful votes
“Brilliant!!”
5 of 5 stars Reviewed 12 February 2012
7
people found this review helpful

This was a really glam location obviously very famous we were on our honeymoon and they brought me a rose and a card and I thought that was very nice.

The food was very expensive but very nice. I did however have a small stone in my chicken I wondered could it of been bone but it was round. I can't fault the way it was handled though the staff couldn't of done enough.

We would definitely go back after dinner we moved to the very funky bar and this was brilliant for drinks.

A must see place with fab views of Dubai.

Stayed August 2011, travelled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heinrich_Morio, General Manager at Burj Al Arab, responded to this review
6 March 2012
Dear Guest,

It is with great pleasure to read your very kind review. I am so pleased to learn of how you value our Hotel and I would like to express my sincere appreciation for the positive feedback.

At Burj Al Arab, we make every effort to ensure your expectations are exceeded and I sincerely appreciate you taking the time to share your personal experience and acknowledge our facilities and services.

Thank you for making Burj Al Arab your destination of choice. We certainly look forward to welcoming you back, hopefully in the very near future.

Sincerely

Heinrich Morio
General Manager
Burj Al Arab
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gdynia, Poland
Top Contributor
265 reviews 265 reviews
Reviews in 65 cities Reviews in 65 cities
90 helpful votes 90 helpful votes
“The finest hotel in the world”
5 of 5 stars Reviewed 12 February 2012
4
people found this review helpful

Staying at this hotel was my dream and dreams you must meet. I could afford only one night, during his stay in Dubai, but tried to use this stay optimally. This is what I saw there, everything is permeated with the richness and gold. I've been in many prestigious hotels around the world, but at the same time and with my lack of words. Excellent service, courteous and helpful, but the apartment was a real miracle! 170 meters at its disposal, with a magnificent view of the palm in Dubai. The finest hotel in the world.

  • Stayed November 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heinrich_Morio, General Manager at Burj Al Arab, responded to this review
6 March 2012
Dear Guest,

Thank you for your incredible review on Tripadvisor, following your stay in November 2011.

I have noted that you liked the opulence of the hotel, views from your suite room, services and facilities at Burj Al Arab. I am most appreciative of your acknowledgment that our hotel services and facilities far exceed that which you have experience elsewhere.

Along with my team, I look forward to welcoming you back to Burj Al Arab, in the very near future.

Sincerely,

Heinrich Morio
General Manager
Burj Al Arab
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Croydon, United Kingdom
Contributor
19 reviews 19 reviews
Reviews in 10 cities Reviews in 10 cities
24 helpful votes 24 helpful votes
“Out of this world...”
5 of 5 stars Reviewed 9 February 2012
5
people found this review helpful

My wife and I stayed at the Burj Al Arab to celebrate my 40th Birthday, and boy what a Birthday, who would have thought turning 40 could be this painless...

Self-proclamation often leads to disappointment; this self-proclaimed 7 star hotel certainly does NOT!

Since the introduction of the star rating system by the AA in 1912, the range of 1-5 stars has offered travellers from all walks of life the ability to choose hotels of suitable comfort, for both their means and requirements. The 1-5 star rating has been proved to sufficiently categorise hotels of all size, types and comfort levels. Well, in my opinion the Burj Al Arab has rewritten the rule book, and justifies its self-proclaimed 7 star rating, and strapline of "The World’s Most Luxurious Hotel"

Irrespective of social standing and means you are treated with respect and grace, as is often lacking in hotels of this calibre. Everyone is attentive, and extremely helpful, the food is sublime, even a lowly croc monsieur from room service is elevated to Michelin star standards.

The indoor pool offers some of the most intoxicating views of Dubai, and the view of the Arabian Gulf from our room was simply stunning. Rarely am I at a loss for words, but I find myself desperately lacking in adjectives to be able to convey the experience this hotel offers.

I could wax lyrical about how amazing every component is, but sufficed to say, every detail is perfect, from the most opulent of décor, amazing architecture through to the most lavish of toiletries.

If you have to opportunity to go, I strongly recommend the packing service; your clothes have never been treated with such care…

This isn’t a hotel, it’s an experience and one that everyone should have at least once in their life.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heinrich_Morio, General Manager at Burj Al Arab, responded to this review
6 March 2012
Dear Guest,

I would like to extend my sincere appreciation towards your time taken to share such a fantastic review about Burj Al Arab on Tripadvisor.

I am delighted to learn that you particularly liked the opulence, facilities and services at Burj Al Arab .Your invaluable feedback is important to ensure that we continually deliver the ultimate experience Burj Al Arab is renowned for and exceed your expectations in every visit.

Along with my team, I certainly look forward to welcoming you back to Burj Al Arab very soon.

Yours sincerely,

Heinrich Morio
General Manager
Burj Al Arab
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Almere, The Netherlands
Senior Contributor
24 reviews 24 reviews
Reviews in 9 cities Reviews in 9 cities
26 helpful votes 26 helpful votes
“7-stars excellency”
5 of 5 stars Reviewed 9 February 2012
3
people found this review helpful

From arrival at the airport, Rolls Royce transfer to the hotel,driver passing on details re eta,name etc .At arrival all details arranged, very spacious panorama suite, double floor,350m2
with the butler. Spent here 8 lovely days meeting business aquaintances, indeed i impressed
them with the hotel as was the intention,butler collecting them from the main reception area and escorting them to the suite etc,It helps when doing busines with the arab people.
Dining on the top floor looking to the sea etc, top-class menues and very good wines like
the montracet, ok not cheap but who cares.The arab restaurant in the main-lobby is of worldclass while the visit by "submarine"" to the other restaurant is really funny.
The brakfast is quite extensive and I enjoyed the camelmilk.
Going from the hotel over the ""dam"" to the beach and beachrestaurant, either walking or
by "buggy"" having lunch there is a real treaty.
If you can visit this hotel it will be worthwhile and a milestone to remember.

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heinrich_Morio, General Manager at Burj Al Arab, responded to this review
6 March 2012
Dear Guest,

Thank you for your fantastic review on Tripadvisor, following your visit on October 2011.

I am delighted to learn that your stay with us was enjoyable and you particularly liked the opulence, facilities and amenities of Burj Al Arab and its suites; the personalized services of our staff members; the food and service at Al Iwan restaurant. I have conveyed your compliments to all the staff members including the management team at Madinat Jumeirah, and they are certainly pleased to see that their efforts are so well appreciated.

It is through your invaluable feedback that we continually aspire to deliver the ultimate experience Burj Al Arab is renowned for, and exceed your expectations in every visit.

Along with my team, I certainly look forward to welcoming you back to Burj Al Arab very soon and to continuing to ensure your future stays with us will provide you with fond memories.

Yours sincerely,

Heinrich Morio
General Manager
Burj Al Arab
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rudolfstetten
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
48 helpful votes 48 helpful votes
“very expensive, but every cent worth it!”
5 of 5 stars Reviewed 8 February 2012
4
people found this review helpful

If you have some spare moneys and would like to try luxury at the most, then the Burj al Arab is the place to be. We (my wife, daughter and I) not only enjoyed the room (they only have suites of two floors each) but also the impeccable view you have from the suite to the town and sea. I have been travelling all over the world, but the service you get at the Burj al Arab is unbeatable. We only stayed two nights (could not afford more), but could not see one flow to mention.

Room Tip: ask for as high as possible a suite, the higher the better view you will have
See more room tips
  • Stayed February 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heinrich_Morio, General Manager at Burj Al Arab, responded to this review
13 February 2012
Dear Guest,

It is with great pleasure to read your very kind review. I am so pleased to learn of how you value our Hotel and I would like to express my sincere appreciation for the positive feedback.

I have noted from you comments that you particularly liked the suites, the view from suites and most importantly our personalized service. I have shared your comment with my butler services team, who are glad to realize that their efforts have not gone unnoticed.

Along with my team, I look forward to welcoming you back in the very near future.

Sincerely,

Heinrich Morio
General Manager
Burj Al Arab
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Burj Al Arab

  • Burj Al Arab Hotel
  • Burj Al Arab Dubai
  • Burj Al Arab Rates
  • Seven Star Hotel Dubai
  • Burj Al Arab Hotel Dubai
  • Dubai Burj Al Arab
  • Al Arab Burj Hotel
  • 6 Star Hotel Dubai
  • Burj Al Arab Price
Address: Jumeirah Beach Rd | P.O Box 74147, Dubai, United Arab Emirates
Price range (per night):* 1,046 AUD - 3,014 AUD

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