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One&Only The Palm Dubai: Traveller Reviews

5.0 of 5
West Crescent | Palm Jumeirah, Dubai 114843, United Arab Emirates
Hotel amenities
One&Only The Palm Dubai
Ranked #11 of 433 hotels in Dubai
4.5 of 5 stars 94 Reviews
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94 reviews from our community

    Trip type
Traveller rating
    77
    11
    3
    2
    1
Date Rating
Manama, Bahrain
1 review
2 helpful votes 2 helpful votes
“Hospitality & Service”
5 of 5 stars Reviewed 10 February 2012
2
people found this review helpful

From the moment i landed,Mr.Bencheikh (Duty Manager) was on the phone to make sure that the airport pick up was punctual.Greeted at the hotel by the duty manager,checked me in & showed me to my suite.Ashed for laundry,they were there within minutes.Asked for reservations at Zuma even though it was a weekend,were taken care of by Mr.Bencheikh even though they require credit card details for reservation & i don't use one.Asked for transportation & was arranged by Mr.Amado (Concierge).
Stayed for 5 nights & went back 3 more times.
What ever you require,just pick up the phone in the room & its done.
Plus Mr.Benecheikh & Mr.Amado were very helpful in recommending the best restaurants to eat at & taking care of everything from A-Z.
The hotel speaks for itself.Its as if you're not in Dubai but in a paradise resort with impeccable service.The staff from room service to laundry to the reception always greet you by your name & always warm & greetful.
Would always stay at the One & Only but because unfortunately its always full occupancy but Mr.Benecheikh always makes the impossible possible.
Looking forward to my next stay at the One & Only Palm.

Room Tip: Junior suite with pool & if budget isn't an issue & you would like to impress your partn...
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  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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North Wales
Senior Contributor
26 reviews 26 reviews
Reviews in 17 cities Reviews in 17 cities
21 helpful votes 21 helpful votes
“Simply The Best”
5 of 5 stars Reviewed 1 February 2012
3
people found this review helpful

Can only repeat the previous reviews, this hotel is amazing in every way, we also have stayed in Dubai in different hotels but this hotel is the best yet. The staff always polite and friendly, the food at breakfast and in the evening was fantastic. We were lucky enough to get a half board offer which was very good value as you can also use the restaurants at the Royal Mirage.
Have already re-booked for September and can,t wait.

Room Tip: We originally were given a ground floor room in the Mansion House and although the room was beautifu...
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Copenhagen, Denmark
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Outstanding experience!”
5 of 5 stars Reviewed 30 January 2012
2
people found this review helpful

This hotel has the best of the best all way through!
The resort is beautiful, with an amazing view of Dubai skyline, as it's located on the tip of the Palm. You are in the middle of Dubai, but still the feel of a beach resort and they have really thought of the transportation to downtown, as they provide free shuttlle bus frequently or the boat transfer.

The food is fantastic, especially the breakfast, which has the best bread and pastry! Coming from Denmark, it's very rare I can say someone makes better bread and pastry, but I have to admit this resort can do it! Even the coffee is good!

The Stay restaurant is fantastic and even more their open "dessert kitchen" is to die for!

Rooms are very spacious and bedding is very comfortable!

Love the 50 meter pool, perfect for lap swimming! Love the big pool beds.

I played tennis every day with a hitting partner, which the hotel provides complimentary.

Very rare to find a good hair stylist at a hotel, but they actually have one.

This is an amazing resort and I will definitely be back!!

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tyne and Wear
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
“Love,love,love it”
5 of 5 stars Reviewed 30 January 2012
2
people found this review helpful

This is an amazing hotel, it is truly stunning. Stayed here in
November for 10 nights and we have booked again for this year. The rooms are beautiful, lovely toiletries. Only one criticism is the hairdryer is the sort you have to keep your finger on the button and no control over temperature,I will be taking my own. Beds are really comfortable. There is a coffee/tea machine with a wide choice of different tea and coffee strengths, plenty of water left daily, lovely boxes of sweets. We ate in all the restaurants and they were all fabulous, our favourite was STAY, make sure you leave room for desert, they are to die for. Breakfast is excellent, wide choice and the hot breakfast is cooked to order. Staff are very friendly, attentive, service with a smile! There's a nice breeze on the beach, the pool was more sheltered, plenty of sun beds and are comfy. A very relaxing holiday, cannot wait to go back

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sevenoaks, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Pure heaven”
5 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

Wonderful place with first class service all round. The rooms are beautiful, the restaurants sublime and the staff really make you feel special. The spa was an extra added treat - I walked out with a new set of feet!

  • Stayed December 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about One&Only The Palm Dubai

West Crescent | Palm Jumeirah, Dubai 114843, United Arab Emirates
Price range (per night):* 453 AUD - 1,166 AUD

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