We stayed here briefly as we were on our way home, and were really in need of some good sleep. Unfortunately the beds were so unbelievably hard, this was not going to happen. I ended up sleeping on the sofa and I made a bed for my son on the floor using pillows and cushions from the sofa. I don't know how many times we knocked our heads on the low hanging lamp, so really if this was my Hotel I'd be changing the beds to something comfortable and re think the design features to really change the whole impact of this Hotel. I guess we were really spoilt at Villa Rotana previously so perhaps we felt our disappointment more acutely, but the staff were not overly friendly at Reception either except for Archi who was very helpful.The bathroom was fine, shower great; the staff at breakfast were lovely and if you don't mind the way you order everything instead of the usual buffet breakfast it was very nice. It is a short easy walk to the Mall of the Emirates but quite a long drive to the other side of Dubai where the Dubai Mall is or the Gold souks.
