We stayed here for 4 nights and were well looked after. The hotel is far enough away to be quiet, but close enough to be able to walk everywhere. The staff are very friendly, the grasp of English for some is not great but they are all so pleasant and will help us along with a few Laos words.

We had a Garden rooms with a decent walk in showers. Free internet was a waste of time as it was so slow, better to go to a cafe in town, they are so cheap and much faster.

Pool area nice to relax in, pool nice but quite cold, I could only just manage a swim but felt nice and refreshed afterwards! January gets very cool in the evening so the pool does not have a chance to retain the heat gained in the day.

Great historic charmer. Loved every minute of our stay. Food at the restaurant was excellent. Try the pho for breakfast, much healthier than a western breakfast.
Spa massage was sensational.

Apart from a good location, walking distance to most sights, and reasonably good service, this hotel has modern well equipped rooms (garden wing) that are nonetheles on the small side, skimpy and impractical shower rooms; suites in the main residence are ok but terribly overpriced. Breakfast is not up to Asian standards.
A big deception, not a 5 stars hotel!
(ps: I never had toilet paper of such poor quality, not even in the USSR!)

Stayed here 5 nights, far enough away to be quiet, but close enough to be able to walk everywhere. Very friendly staff, bear in mind Garden rooms have been refurbished, but are big walk in showers rather than baths, however there are different style rooms. Free wifi but iffy connection, very nice almost French style, nothing is too much trouble. Pool area nice to relax in.

Best bit for us was it certainly is one of the top hotels in the area, with pool, and walking distance to everything including the excellent night market. Would recommend it.