Laos was our latest adventure with Aman. Once again what stands out from the competition is their vision. Laos is essentially still a backpacker location, but the commitment Aman has to truly special places is second to none. Converting the old hospital into this amazing hotel which is so peaceful, tasteful and inviting. The food was really good as well and I always think this is a challenge in a relatively remote location. The staff are friendly and well trained and it reminds me of the commitment of this company to develop people, it is truly inspirational. I have no complaints other than the local Laos airline could introduce a direct flight from Singapore on a daily basis which would make it easier and more appealing to visit the country, however I don't think the airport has the infrastructure to deal with this yet. The Chinese are funding a second runway and possibly we will see flight schedules change as a result. Assuming it was easier to travel there, I would definitely visit again. Gary the GM really made an effort with the guests. The boutique on the property was better than I have seen at some of the other Aman properties. if I had to suggest an improvement is being a little more active on the "itinerary" for the guest like they do in Cambodia. Also thought it was strange that breakfast is not included in the price. The spa was exceptional and we made two trips to the spa over a three day stay - well worth it. Overall a memorable stay - beautiful rooms, exceptional service and an interesting city. We particularly enjoy the boat trip (with the day bed), however the caves are not very impressive, but the trip back at sunset was amazing. Aman provides the experience, cares about developing people and makes you feel so at home - seems simple, but most hotels don't achieve success in all categories. Having been to Cambodia and Laos, I would suggest that you combine the two, it makes the flight situation more manageable.
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