The hotel states that it has wifi in every room. While this may be true, none are actually connected to the Internet. We stayed here for 3 nights and only on the day checking out was the wifi up (it worked elsewhere in Luang Prabang). The front desk did nothing to try to fix the problem or seem to care about it.
The room cleanliness was appalling. One of my friends found a pubic hair in their bed which clearly had not been cleaned. Check out was at noon and when we came to our room at 11am to find them cleaning the room despite us not checking out yet. I really suspect if they will come back to clean the room after we showered. There is also a distinct lack of towels in the rooms.
The bed was awful. The mattress was fine but the bed frame on both beds (room C4) was squeaky beyond belief and made for a very uncomfortable and restless sleep!!
Breakfast is lacking and definitely not recommended unless it is included in your room rate ( and perhaps not even then).
The hotel had a good location though.
