Four Points Panorama hotel is a good hotel but it could use a facelift if it wants to keep the stars it weares.
the staff is apsolutely great, one of the best i encountered, very profesional.
The location is ok.
The bed mattress (in my room, hope it is not like that in other rooms) was not so comfortable, it felt used, time for a new one for sure.
There is no wifi in teh room, just in the loby, on the reception, in the room you have to use cable internet access, but if you have an smartphone or a tablet that can not use cable, then you have to go down when you want to use internet.
There is no shampoo or shower cream in the bathroom so bring your own or use hand soap, who cares, it is not like somebody will smell you (or people do that!!!!???!!), just kidding...
the buffet breakfast was great.
That's what i have to say about it for now (can't remember anything else).
Best regards and have a safe trip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
28 February 2012
Dear guest,
Thank you for staying with us. Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I have brought your comments to the attention of those concerned.
You may be interested to learn that we have just launched our new brand Bed’s, a product that is designed to give our guests the “ultimate sleep experience”, and new flat screen TV’s in our rooms.
We hope to be able to welcome you back in the not too distant future and wish you safe travels in the meantime.
Kind regards,
Natalia Piškurić
Hotel manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC