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Esplendor Hotel Montevideo: Traveller Reviews

4.0 of 5
Soriano 868, Montevideo 11100, Uruguay
Hotel amenities
Esplendor Hotel Montevideo
Ranked #15 of 69 hotels in Montevideo
4.0 of 5 stars 78 Reviews
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78 reviews from our community

    Trip type
Traveller rating
    32
    28
    10
    4
    4
Date Rating
Rio de Janeiro, RJ
Senior Contributor
22 reviews 22 reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
“Facilities fine, Service not”
3 of 5 stars Reviewed 5 February 2012

The location of Esplendor Cervantes is great, easy to get everywhere. The room was nice as well, very comfortable. Overall we had a good visit to this hotel in Montevideo. The only downside is the service. The receptionist (Federico) who is usually on duty in the evening was usually quite rude to us. Also, the day of our check-out, we asked in the morning if we could check-out a bit later, they said it was no problem at all. When we paid, they charged us an extra-half day for a few hours late check out. When we had asked in the morning they didn't say anything about being charged extra. When I asked to speak to the manager they said no and I could just fill out a comment card. It's too bad, the hotel has a lot of potential but I won't be staying there again.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask JLM235 about Esplendor Hotel Montevideo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moses Lake, WA
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Closer to Plaza Independencia than Google Earth shows”
4 of 5 stars Reviewed 24 January 2012

I was pleasantly surprised to find the hotel only 2 1/2 blocks from Plaza Independencia. It is located at the intersection of Soriano and Andes. The hotel is clean, the rooms are comfortable and the value is hard to beat for being so close to the main Plaza. I had read reviews about breakfast being sup-par yet we found the breakfast to very good...Juice, fruit, eggs, cheese, muffins, breads and of course, plenty of Dulce de Leche. The two elevators are very small as mentioned previously but did not adversely impact us. Overall, we found the staff to be very attentive and anxious to help. We did have a slight issue with accessing all of our tv channels but we were not in the room enough for this to be a major bother. The hallways are quite stark and steril but the rooms were adequately furnished. We paid $100 per night during peak season and felt this was an exceptional vaulue for the quality and location of hotel. Also, there is a laundrymat (full service only) located about a block from the hotel on Andes street that washes, dries and fold your clothes for a little more than $5 a load...very handy if you have been traveling for an extended period.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask UnaManzana about Esplendor Hotel Montevideo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo
1 review
“Excellent hotel. Very confortable.”
4 of 5 stars Reviewed 12 December 2011

I had been at this hotel on december/2011.

It´s very confortable, king size and very soft bed, clean rooms and bathroom. The TV is large and the air conditioning works very well.

Very soft and clean towels and sheets.

The points they have to improve: The elevator is very small, if you have large luggage, you will probably have to get into it all alone, because there is no space avaliable for more people.

The breakfast is shame. Only a few tables (small space for groups). We had to wait some people finish eating to get a table. Dirty tables (They had put dirty plates, cups and glasses over some tables, and the table could not be used meanwhile). There were no plates, glasses, cups or cutlery clean for us to use, we had to ask the waiters (there were only two of then, and they also washed the dishes, we had to enter into the kitchen to ask then for the cleaned itens).

They did not had time to replace the food, and many things were gone and we couldn´t have.

The hotel is very beautiful and confortable. The people who work there are also very nice and friendly, but a "4 stars hotel" can´t close its eyes to the breakfast problems.

Although all this, my feelings to this hotel are good, because of the rooms. On other days, I had breakfast outside.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Manuela245 about Esplendor Hotel Montevideo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bromley, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Very promising hotel.”
4 of 5 stars Reviewed 1 December 2011
1
person found this review helpful

We stayed for 2 nights at the end of November and had a very enjoyable stay. The hotel is obviously very new as they are still decorating the walls, adding little touches and even putting batteries in the room safes.
But despite this it is a very nice hotel, in a very handy location.
There is a small pool with a sauna, and plans for a gym. The rooms are very comfortable with most if the things you would expect (wifi, safe box, flat screen tv, etc.) There is a mini bar but no tea making facilities.
The staff were helpful, although still finding their feet a little bit.
The location is near to bars, restaurants & some sight seeing, as will as very handy for the ferry.
I would definitely recommend this hotel.

  • Stayed November 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Shovels8 about Esplendor Hotel Montevideo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montevideo, Montevideo, Uruguay
2 reviews
“Nuevamente excelente”
5 of 5 stars Reviewed 19 May 2012
Google Translation

  • Stayed May 2012, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Kenia d about Esplendor Hotel Montevideo
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Additional Information about Esplendor Hotel Montevideo

Soriano 868, Montevideo 11100, Uruguay
Price range (per night):* 108 AUD - 307 AUD

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