The location of Esplendor Cervantes is great, easy to get everywhere. The room was nice as well, very comfortable. Overall we had a good visit to this hotel in Montevideo. The only downside is the service. The receptionist (Federico) who is usually on duty in the evening was usually quite rude to us. Also, the day of our check-out, we asked in the morning if we could check-out a bit later, they said it was no problem at all. When we paid, they charged us an extra-half day for a few hours late check out. When we had asked in the morning they didn't say anything about being charged extra. When I asked to speak to the manager they said no and I could just fill out a comment card. It's too bad, the hotel has a lot of potential but I won't be staying there again.
