I came to this hotel because my travel agent told me it was a 4 star service I was not the one that asked for it. I would have stayed at the Sheraton for a bit more but he said that the service here was very good and so I thought as well. Now I am very picky because I was expecting a 4 star service like morning breakfast and at least changing you towels when you need them. The hotel states that they have excellent Wi-Fi and guess what? Not! We were changed from one room to an other or from the 3red floor to the 7th just for that. The bathrooms in the rooms leak the shower heads are too low not good for 5’9” or 6’1” tall I had to get on my knees to be able to wash my hear. Now they gave me an other room back to the second floor we are now in room 209 still not good the air conditioning smells like rotten eggs because the rooms are cooled with a cold water system so the water sits in the bison and dose not drain so it gives out a strong pungent smell and I and my wife could not stay in the room at 03:00 we had to open the windows and call the desk we asked them to send us some one to fix the problem and they did not come. They came this morning at 11:30 and they still can’t do anything before 9PM tonight. Now the rest is okay. But at the front desk the people working there are very limited with there English, French, and other languages. You can’t come here with English or French. It’s all sine language all the way. I asked them to please give me a desk because I am on vacation but I am working as well I took them 3 days to come up with one. If I was you please reconsider your choice DO NOT STAY AT (San Agustin Exclusive- Miraflores. It is not a 4 star hotel I give it a 1 ½ stars. I will never stay here again for sure.

Pros - free internet, close to all main sights in area, quiet side road, very cheap shop next door for water/snacks, decent breakfast, friendly staff

Cons - not very clean. twin beds together instead of double beds.

Hotel is right at the centre of the Miraflores area, which is probably the most accessible in Lima. Its a 10 minute walk to the ocean front, you can walk along the beach front and watch the dolphins and pelicans and eat and shop at Larco Mar. 10 minutes the other way is Park Kennedy and restaurants and shops with a more Peruvian feel. Its easy to get a taxi outside the hotel to the colonial centre of Lima too - and cheap if you bargain!
The rooms were basic but modern and clean. We stayed at the beginning and end of the trip. The first room (6th or 7th floor) was pretty noisy - comings and goings inside and outside, but as we were jetlagged it didn't matter too much. The second room (on the second floor) was quite newly decorated and had a massive bed. We were kept waiting on arrival, but given free Pisco Sours in the bar in apology. The hotel is pretty cheap so you couldn't ask for much more as a base to start or end your trip to Peru.

This is a noisy Hotel and not one member of staff spoke to me,the breakfast was terrible because once its gone thats it,the staff are miserable.I would not give this one star