We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Hotel Monasterio by Orient-Express: Traveller Reviews

5.0 of 5
Calle Palacio 136 | Plazoleta Nazarenas, Cusco 5184, Peru
Hotel amenities
Hotel Monasterio by Orient-Express
Ranked #4 of 129 hotels in Cusco
4.5 of 5 stars 490 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

490 reviews from our community

What travellers say about this hotel
  • Orient Express(12)
  • Breakfast buffet(8)
  • Very good(7)
  • Pisco Sour(6)
  • Sacred Valley(6)
  • Main square(6)
  • Quite small(4)
  • South America(4)
  • Gregorian Chant(4)
  • Converted monastery(4)
Traveller rating
    368
    71
    26
    21
    4
Only show reviews for Family (78) | Couples (248) | Business (15)
Date Rating
barbados
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Fantastic”
5 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

gorgeous property, beautiful setting, incredible service. you will feel like get back in the past, in a real monasterio. very central, easy to walk around Cusco, well worth!!

  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask alcoolbari about Hotel Monasterio by Orient-Express
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM, General Manager at Hotel Monasterio by Orient-Express, responded to this review
6 February 2012
Dear Guest,

Thank you for your kind comments, we feel blessed working in this incredible property, and off course for having guests like you.

We look forward to welcoming you back in the near future.
Best Wishes,

Stephan Post
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dallas, Texas
Top Contributor
55 reviews 55 reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
“The Most Magnificent Hotel and Hospitality in Cusco”
5 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

This is my second visit to Cusco and I choose to stay one month at the Hotel Monestario to study spanish. The staff are incredible people and I actually feel part of the Hotel Monasterio Family.
The location is fabulous, the service is beyond your expectations, the food is simply devine, the artwork is original, my room was amazing and I love the oxygen feature. This hotel is so special I have never seen it replicated anywhere else in the world. A one of a kind place that takes you back in time. Very romantic and fun.

I awoke every morning to enjoy a fabulous breakfast and the soft live music from a great guitarist. The food was so fresh, beautifully presented and the array of choices was simply astounding. Carlos and his team were simply amazing. I never wanted for anything. Their attention to detail was striking.
I also had dinner at Tupay and listened to magificent Opera. I have never heard such beautiful music in such a gorgeous setting. They offer this three times a week and I highly recommend reservations.
I took the art tour which in itself is an incredible tour and a great cooking lesson from Executive Chef, Frederico Ziegler whom I simply adore. It was so much fun and I have my beautiful apron to prove it.
I must say how impressed I was with their philosophy to support the local orphanages and their commitment to their community. Impressive.
I simply adore the GM and his entire staff! I truly did not want to leave this magical place. Yes, I did have tears in my eyes as I had such gratitude for the new friends I had made at this most precious place on earth.
This should be rated a 5 star property in Cusco.

Room Tip: I love all of the rooms in this hotel. it depends what you like. I stayed in a Jr. Suite on the fron...
See more room tips
  • Stayed December 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 20 more reviews by Magictravelnow for Cusco
Ask Magictravelnow about Hotel Monasterio by Orient-Express
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California, Maryland
1 review
1 helpful vote 1 helpful vote
“Just Incredible!!”
5 of 5 stars Reviewed 20 January 2012
1
person found this review helpful

It´s the best place to stay in Peru! Very close to the main square, and all main atractions.
Oxigenated rooms really help aclimatize to the altitude, coca tea is always available on the main entrance. Enjoy live guitar during breakfast in the main courtyard. You can take a tour of paitings around the Hotel that ends in a live cooking class....just amazing!
If you like opera, enjoy Tupay Restaurant for dinner, with live Opera show, good food, and good service too! People is extraordinary and they have a high quallity service, very helpfull and kind.

You really will enjoy your stay at Monasterio Hotel...if you have the opportunity to come, dont miss it...it´s a total lifetime experience!

Room Tip: Try oxygen in the room, it really helps. Concierge and guest relations desk will solve all your doub...
See more room tips
  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask christina981 about Hotel Monasterio by Orient-Express
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Top Contributor
112 reviews 112 reviews
Reviews in 25 cities Reviews in 25 cities
41 helpful votes 41 helpful votes
“Beautiful courtyards in a great city!”
4 of 5 stars Reviewed 20 January 2012

The hotel has beautiful courtyards and is located 2 min away from Plaza de Armas. The room was nice, comfortable except for the air conditioning that was noisy and huge. Breakfast was very nice with local specialities and staff was friendly.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 6 more reviews by RenataBiancalana for Cusco
Ask RenataBiancalana about Hotel Monasterio by Orient-Express
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooklyn, New York
Contributor
20 reviews 20 reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
“Beautiful”
5 of 5 stars Reviewed 13 January 2012

We had a wonderful experience with this hotel. LOVED the extra oxygen we had pumped into our room (I totally needed it). The duplex room we had was perfect. The staff couldn't have been more helpful, and the peacefulness of being in a converted monastery added to the trip.

Room Tip: We had a wonderful experience with this hotel. LOVED the extra oxygen we had pumped into our room...
See more room tips
  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Parker O about Hotel Monasterio by Orient-Express
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Hotel Monasterio by Orient-Express also viewed

Hotel Torre Dorada
5 of 5 stars 680 Reviews
Cusco, Cusco Region
Show Prices ABS:HotelCheckRates-d594841?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Tierra Viva Cusco Plaza
4.5 of 5 stars 181 Reviews
Cusco, Cusco Region
Show Prices ABS:HotelCheckRates-d1924640?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
The Garden House
5 of 5 stars 127 Reviews
Cusco, Cusco Region
Show Prices ABS:HotelCheckRates-d633181?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 129 hotels in Cusco, ranked by popularity »

Been to Hotel Monasterio by Orient-Express? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hotel Monasterio by Orient-Express

  • Monasterio Hotel Cusco
  • Hotel Monasterio
Address: Calle Palacio 136 | Plazoleta Nazarenas, Cusco 5184, Peru
Price range (per night):* 350 AUD - 580 AUD

Owners: What's your side of the story?

If you own or manage Hotel Monasterio by Orient-Express, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hotel Monasterio by Orient-Express
Show the lowest price for this hotel (from our partners)
Show Prices