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Hotel Casa Cartagena & Spa: Traveller Reviews

3.5 of 5
Pumacurco 336 | Centro Historico, Cusco, Peru
Hotel amenities
Special offer
$900 per night
Hotel Casa Cartagena & Spa
Ranked #13 of 129 hotels in Cusco
4.5 of 5 stars 100 Reviews
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100 reviews from our community

What travellers say about this hotel
  • Main square(4)
  • Perfect place(3)
  • Very friendly(3)
Traveller rating
    80
    11
    4
    2
    3
Only show reviews for Family (22) | Couples (43) | Business (4)
Date Rating
Newport Beach, California
Top Contributor
222 reviews 222 reviews
Reviews in 152 cities Reviews in 152 cities
688 helpful votes 688 helpful votes
“Great location, excellent hotel & Staff”
5 of 5 stars Reviewed 10 January 2012

HOTEL REVIEW # 201 Casa Cartagena

MY TRAVEL STYLE: If possible, I try to stay away from business hotels and strongly prefer resorts that resemble the Four Seasons, Aman, and Oberoi but try to find similar properties at lower cost. I seek out the “wow” experiences.

LOCATION: Excellent. Surrounded by restaurants and city sights and on a more quiet street in a nice area.

BEST WAY TO GET THERE: Hotel car will pick you up from the airport for around 25 soles (about $8). Safest option is to hire the hotel car or be sure to research which taxis are safe before getting one. About a 15 minute drive to the hotel from the airport.

TYPE OF ROOM: 

Royal Suite. Absolutely huge room with two stories, massage room with sauna, huge Jacuzzi tub could probably fit 8 people.

BED/SHEETS/PILLOW: Bed could have been a little more soft but still very comfortable. Very high quality linens and down pillows were nice.

LIGHTING: Great lighting in room and bathroom.

BATHROOM/SHOWER: Very luxurious bathroom and excellent shower with great water pressure.

TOILETRIES: Very high quality.

CLEANLINESS: Hotel and room are very clean.

CLOSET SPACE: Tons of space for 2 people to unpack all items.

STYLE OF ROOM: Contemporary and full of style. Didn’t want to leave!

COMMON AREA: Nice courtyard. Hotel definitely is very new so don’t have the historical charm of the monsterio next door but if you want new and clean, this place is excellent (just be sure to have a drink at the monasterio).

QUIET/MORNING LIGHT: Our room was very quiet and most of the morning sunlight could be blocked if wanting to sleep in.

FOOD: We were given some appetizers that were very delicious but we never ate any meals here.

TV/INTERNET: Didn’t use the TV. Internet is complementary and was fast for Peru (wifi).

SERVICE: Staff was really amazing! They kept impressing us and really did what they could to make the stay as enjoyable as possible. There was a slight error with the service but they took the opportunity to make the situation better than if it never happened at all.

SUMMARY: Definitely a great choice if looking for a perfect location in a newer, hip hotel in Cusco. Highly recommended. I also stayed at Monasterio and Aranwa.

Room Tip: royal suite is amazing!
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Greece
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Disappointing”
3 of 5 stars Reviewed 10 January 2012

Our expectations were very high for this hotel and we were very disappointed - average check in although we were delivered coco tea and biscuits - room very try hard to be modern but misses the mark - a very expensive hotel - breakfast was excellent though.

  • Stayed December 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Melbourne, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“beautiful hotel”
5 of 5 stars Reviewed 31 December 2011

Magnificent hotel..The interior design is perfection, world class and suits the feel of Cuzco. The managers were very kind, as we had to cancel some days last minute as our plane from Lima was cancelled due to strikes. We were one couple and 4 adult children. We were upgraded to an incredible room when we finally made it and our bill was well reduced.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Lima, Peru
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“Wonderful place to stay in Cusco.”
5 of 5 stars Reviewed 6 November 2011

Casa Cartagena was the place in Cusco to stay for my birthday celebration with my friends among other places around the world. It was really wonderful. The historical place its amazing......the Royal Suite absolutely wonderful. In it terrace we had a cocktail time with our friends that travelled from diffrent parts.

The place is unique, charming and with a great atmosphere. You will love to relax in it's spa and also enjoy a great and relaxing massage in the Royal Suite and in the private jacuzzi. Besides enjoying Cusco......Casa Cartagena it's a destination itself.

Breakfast it's delicious as well their appetizers. The service superb and very friendly. The whole staff verr professional.

Thank you very much to the all Casa Cartagena team for making my birhtday celebration a real "imperial celebration"!!!

Room Tip: All rooms are great.....but the Royal Suite it's amazing!!!
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  • Stayed October 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Singapore
Senior Contributor
36 reviews 36 reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
“Style space and comfort”
4 of 5 stars Reviewed 1 November 2011

The hotel is built around a charming courtyard. The suite rooms are huge. Ask for room 13 - it comes with a balcony and the free wifi signal is strong and consistent. Breakfast is lavish and service is wonderful!!
Its a mere 3 minute stroll to the main square so access to money changers, the PeruRail office, shops and restaurants is very easy.

  • Stayed October 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hotel Casa Cartagena & Spa

Pumacurco 336 | Centro Historico, Cusco, Peru
Price range (per night):* 307 AUD - 871 AUD

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