Nice lobby and great location. The staff was exceedingly nice. Those are the only good things I can say. There is no elevator. The rooms were brighter (lighting) though than in Cusco and that's not saying much. The bathrooms are NOT much larger than in a cruise ship. If you are over 5' tall, you will have to spread your legs to sit on the toilet or you will jam them into the wall directly in front of you. The sink water was a beigy/brown shade. The breakfast buffet was OK. We were bitten from bedbugs from which we are still itching.

The hotel itself is nice, the rooms are nice as well, they are of decent size, bed is nice as well, pillows could be better, bathrooms are of decent size and everything was clean. Breakfast is ok, could be a little better if they offered a little more variety. Eggs were great! The service is good, the hotel isnt expensive. The only thing I would change is the location, it is like 800 meters if not more from the main plaza to the hotel, The first few hundred meters seem safe to walk around but the last several hundred go through some dark streets and alleyways. Though I had absolutely no trouble at all, I did feel al ittle unsure with the alleyways (around 9 pm there are very few people out on the streets in that area). Really dont have anything bad to say about the hotel.

Stayed here with a small group. Was disappointed with my single room - very small, and located next to some sort of utility room, which was quite noisy with staff going in and out. Appreciated the free internet. Location not very central, but Arequipa is easy to walk around in, so restaurants and museums are all accessible.

We stayed at this hotel as part of a GAP tour
This hotel had a good location.
The rooms were basic but clean, pleasant and not too old. Though the doors didn't lock very well.
It seems they tried to make the foyer area classy but it looks a little old fashioned.
The brekfast was a little bit more varied than usual in Peru (bread with jam), which was a good surprise.