This hotel was an absolute nightmare to find. The address given to me when I booked it was incorrect, as they have moved down the street & next to the police station. The kind, Spanish-only speaking doorman had to escort me to the office at the new address, which was on one of the lower floors of an un-marked condo building. How they expect anyone to know where they are located is beyond me. It would have been nice if I would have been informed of this address change before I arrived, as my Spanish is mediocre at best. Also, I had 3 diff. people meeting me there, all of whom got lost (my Spanish-speaking husband, who couldn't locate the hotel, almost booked another hotel room). However, that said, the room was decent, the beds comfortable, price was really cheap, & there was enough room for all 4 of us. The shower was clean, warm, and powerful. I'm not too sure as to how often they change their bed linen, as we found hair on several of our pillows. We didn't even bother to complain, as we were just so happy to have found the place and each other at that point. I would NEVER recommend this hotel to anyone, as nothing's worse than traveling to another country (where you don't speak the language that well) and not being able to find your hotel room. And on a side note, we tried to use the space heater ( it was winter season) but the Spanish-English translation instructions they gave me made absolutely no sense & were soooo terrible that it gave us all something to laugh about at the end of our stressful day.

The room is very small and there is no living room, just a small kitchen, bathroom and bedroom. Apart from the very strong smoke smell (which desappeared when I left the windows open the whole day). It was a good value for the price. The bathroom was a little dark, but it was clean and the water was nice and hot. New towels and bed sheets. They also clean the room everyday. I stayed on the 9th floor, it was quiet, but it has no view (only to the next door building).

We chose this hotel because of the proximity to the city attractions however found that it did not meet our expectations. This is a residential apartment building and the owner purchased a few apartments that she has set up as the hotel. The staff were unfriendly except for the cleaners who came in daily. There is no ironing board, iron or hairdryer in the room. I had to ask for these. None of the crockery matched and the kitchen was very tiny. The master bedroom is fitted with 2 single beds which we and to put next to each other. The third bed is occupied in the lounge/dining room. There is no airconditioning only an electric fan. Parking is free however you have to make sure that you are given a key upon checkin. The guard refused us into the carpark one night because reception failed to give us a key. The hotel is located next to the police station and the outlook across the street is not a pretty site. Internet was only accessible in the office with no privacy.
Would I stay there again, definitely NOT

We made a reservation for a four-night stay at Apart hotel San Marino in July 2009. It was a cheap and centrally located option. We did not expect too much from the place, and at a first glance, the apartment looked fairly OK. However, taking a closer look, it was easy to tell how run down the apartment was. The sofa, floor, walls, and bed covers were filthy and had dirty stains. The bathroom was dirty and the bath tub had not been cleaned for ages. Moreover, it was a lot of noise from the traffic outside of the window. We therefore decided to leave after just one night, and got our money back for the other nights. There are so much better options in Santiago. We stayed at Bed and Breakfast Santiago for the other nights, and it was so much worth the extra dollars.