This is a lovely situated hotel , modern interior with spacious rooms , exquisite view of the lake and a good breakfast. Unfortunately we had been deliberately ripped off by a receptionist when we asked her to reserve a Treetop Zipline trip for us. She phoned , told us it has been organised and she also arranged a driver , Maurice , for our transport - his tariff would be
US$ 60. He drove us about 10 km to a dilapidated farmhouse where a lax cable was connected between 2 trees. After some shouting a woman appeared , speaking only Spanish shaking her head ,saying her husband went to town and we had to wait. Very unhappy we returned to the hotel where we paid the US$ 60 for the "trip" When we confronted A********* , she implied it was an unfortunate mistake as the Zipline venue was just up the road - almost walking distance from the hotel!! However - she was the one who organised the US$ 60 transport for us - obviously in on the deal. A hotel and its staff of this repute , should be above these kind of dishonest treatment of guests ! Therefor ,nice hotel , but beware the sneaky staff.
