What a value. We stayed on the 4th floor and had a great view of town and the volcano (if the clouds moved out). Big picture windows on all sides. Full, stocked kitchen. Breakfast was served in the room and was very good. Restaurants in town were all good. We enjoyed our stay and would stay there again. Some difficulty getting to Pucon by bus but once you are there it is easy to get around. The hotel also has internet connection if you want it. It was nice to get in touch with family. The keyboard is spanish so finding the @ symbol took some time. Unfortunately it rained the entire time we were in town so we saw a lot of our room and liked all of it.