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Regency House by Far East Hospitality: Traveller Reviews

4.0 of 5
121 Penang Road, Singapore 238464, Singapore
Hotel amenities
Regency House by Far East Hospitality
4.0 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    5
    7
    3
    3
    0
Date Rating
Perth, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Great stay”
4 of 5 stars Reviewed 29 October 2011
3
people found this review helpful

Stayed at Regency House for a week, the staff were great, very helpful & friendly, apartment was nice and clean and roomy. Kids loved getting a biscuit every time at reception & breakfast was nice, not a huge selection, but enough & tasty... Great location near 2 MRT stations & Orchard Rd... Would stay there again & recommend it for families.

  • Stayed October 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by Kazleong for Singapore
Ask Kazleong about Regency House by Far East Hospitality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regency01, Residence Manager at Regency House by Far East Hospitality, responded to this review
11 November 2011
Dear Kazleong,

Thank you for taking the time to write this review to compliment Regency House Serviced Residence and our staff.
We are glad you enjoyed your stay here and we look forward to welcoming you back to Regency House.

Warmest wishes, Christina
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Hong Kong
Senior Contributor
27 reviews 27 reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
“Great Service Apartment in Singapore”
4 of 5 stars Reviewed 29 July 2011
2
people found this review helpful

I stayed at the Regency House in Singapore for 1 month. It was a great stay overall. The staff was friendly and the room was well layed out with nice marble floors and updated entertainment system. The breakfast in the morning was a dissapointment I have to say. It lacked variety and was more or less the same everyday. And no breakfast on weekends. The exercise room was way too small and the pool is not designed for laps.

I would recommend mainly for the location, as it is very central to the city but not too busy. The MRT is close by and tons of busses around Orchard. If it is your first time in Singpaore for long term stay then this is a great choice.

Room Tip: Studio was spacious and well designed
See more room tips
  • Stayed July 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 10 more reviews by juxworks for Singapore
Ask juxworks about Regency House by Far East Hospitality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Regency01, General Manager at Regency House by Far East Hospitality, responded to this review
8 August 2011
Thank you for taking the time to write this review to compliment Regency House Serviced Residence and our staff. It is such compliments that will spur our staff to continue to provide excellent service to our all guests.

We have taken note of your comments on the breakfast service and would like to inform that we are continuously working to improve our breakfast service by adding variety and refreshing the menu constantly.
As for the gym, we are currently studying plans to extend it.

Once again, I thank you for your feedback.
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Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Basic serviced apartment in a great location”
3 of 5 stars Reviewed 19 July 2011
2
people found this review helpful

Stayed here for three weeks until we got our permanent accomodation sorted in Singapore. The location of the apartment is excellent, under 5 minutes walk to Orchard Road and Dhoby Ghaut MRT interchange. Regency House was probably top of the range 20 years ago but is now quite dated and had somewhat of a gloomy atmosphere! Having said that it is very clean and staff come into clean you apartment 5 days a week. We had a massive flatscreen television in our room and the bed was Kingsize. Kitchen has everything you need, microwave, hob, washer/dryer machine, sink and microwave. The bathroom was tiny but is sufficient for two people. Staff are excellent, which is not something you always should expect in Singapore! The gym is tiny and has only 3 machines, pool is nice but didnt seem to get much sun! Breakfast is very very basic but again you will find something you can have!

Stayed June 2011, travelled on business
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Ask Kaymoo about Regency House by Far East Hospitality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fareast60, General Manager at Regency House by Far East Hospitality, responded to this review
21 July 2011
Dear Valued Guest,

Thank you for taking the time to write this review to compliment Regency House Serviced Residence and our staff. It is such compliments that will spur our staff to continue to provide excellent service to our all guests.

We take note of your comments on the apartment and the gym. We are currently studying plans to refurbish our apartments and gym. We hope to be able to provide a better stay experience on your return to Regency House.

We look forward to welcoming you to Regency House on your next visit.
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London
Contributor
18 reviews 18 reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“Great serviced apartment!”
5 of 5 stars Reviewed 3 July 2011
1
person found this review helpful

Stayed here for 2 weeks- facilities on the top floor with basic gym and quiet pool. Breakfast in the morning was very basic, but cleaning service of the rooms are daily. Rooms are big well equipped. 5 min walk to Dhoby Ghaut MRT and Plaza singapura which is a decent shopping centre with plenty of good places to eat. Staff arevery helpful and friendly. We had a very pleasant stay here.

  • Stayed June 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Retrolined about Regency House by Far East Hospitality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fareast60, General Manager at Regency House by Far East Hospitality, responded to this review
21 July 2011
Dear Valued Guest,

Thank you for taking the time to write this review to compliment Regency House Serviced Residence and our staff. It is such compliments that will spur our staff to continue to provide excellent service to our all guests.

We look forward to welcoming you to Regency House on your next visit.
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Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
“A bit pricey for what is on offer”
3 of 5 stars Reviewed 22 August 2010
2
people found this review helpful

I am writing this whilst still here.

The Pros-good location as its close to the shops and restaurants; staff are very warm and friendly; internet service was very fast and easy to connect to. I have often found this a clhallenge in some other hotels I have been to.
The cons - i think breakfast tine should be extended because of travellers who come from different time zones. We travelled all the way from Nigeria, and couldn't get to bed before 3am, and obviously, we got up way after breakfast. I also think the choices should be expanded . The one time we made it for breakfast, the scrambled egg looked most uninviting.
The cleaners came in/come in daily, but do very little - they change the sheets and towels without prompting, but other than that, little else was done. After "cleaning" the bathrooms, there were still signs of toothpaste marks, dried water marks on the shower door, i had to prompt the cleaners to empty the bins in the rooms more than twice. In addition, we found tubes under the bed that belonged to obviously some other occupant. Now i wonder how long that had been there; it shows the lack of thoroughness in the cleaning exercise.

  • Stayed August 2010, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Tolulope_40 about Regency House by Far East Hospitality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fareast60, General Manager at Regency House by Far East Hospitality, responded to this review
21 July 2011
Dear Valued Guest,

Thank you for your feedback on Regency Huose Serviced Residence. We sincerely apologised for the inconveniences that you encounter during your stay with us. We would like to assure you that we will strive to provide a better stay experience on your next visit.

We are currently working to refurbish our apartments and breakfast lounge. We have also refreshed our menu recently to ensure a better breakfast experience for our guests. As for Housekeeping, we take note of your comments and will continue to improve to provide a cleaner environment for all our guests.

Once again, thank you for your feedback and we look forward to welcoming you to Regency House again.
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Additional Information about Regency House by Far East Hospitality

  • Regency Hotel Singapore
Address: 121 Penang Road, Singapore 238464, Singapore
Price range (per night):* 301 AUD - 338 AUD

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