Stayed here for 2 weeks- facilities on the top floor with basic gym and quiet pool. Breakfast in the morning was very basic, but cleaning service of the rooms are daily. Rooms are big well equipped. 5 min walk to Dhoby Ghaut MRT and Plaza singapura which is a decent shopping centre with plenty of good places to eat. Staff arevery helpful and friendly. We had a very pleasant stay here.

I am writing this whilst still here.

The Pros-good location as its close to the shops and restaurants; staff are very warm and friendly; internet service was very fast and easy to connect to. I have often found this a clhallenge in some other hotels I have been to.
The cons - i think breakfast tine should be extended because of travellers who come from different time zones. We travelled all the way from Nigeria, and couldn't get to bed before 3am, and obviously, we got up way after breakfast. I also think the choices should be expanded . The one time we made it for breakfast, the scrambled egg looked most uninviting.
The cleaners came in/come in daily, but do very little - they change the sheets and towels without prompting, but other than that, little else was done. After "cleaning" the bathrooms, there were still signs of toothpaste marks, dried water marks on the shower door, i had to prompt the cleaners to empty the bins in the rooms more than twice. In addition, we found tubes under the bed that belonged to obviously some other occupant. Now i wonder how long that had been there; it shows the lack of thoroughness in the cleaning exercise.

This is my second time staying at Regency House. The first was 1.5 years ago when my son was 14 months old. On that occasion, we stayed in the Studio Apartment. Like many who have remarked before me, the bathroom was tiny. Nonetheless, I was grateful for the kitchenette and washing machine, having a toddler around.

On this visit, we stayed in the premium 2-bedroom apartment. It was very spacious including a nice sized bathroom with a bathtub! However, like the studio apartment's, there was no shelf in the standing shower. Shampoo, shower gels & specs all have to be placed precariously on the floor.

Some things to note for management & housekeeping, while I appreciate the housekeeping service, sheets & even towels do not have to be changed everyday! That's a huge waste of resources if you ask me.

Secondly, my main grouse with breakfast is that it ends at 0930. While I understand that most folks will have left for the office by that hour, there are many families staying at RH who will appreciate a later breakfast. To be fair, the lounge stays open and some items are left out until 10 or so, but items that run out by 0920 aren't replenished anymore.

Finally, it is very pricey. How much do I value the microwave & washing machine? Perhaps that $100 or so extra per night above the rate of a 5 star hotel at Orchard? Another thing, we extended our fortnight stay by 2 weeks. Unfortunately, we will still be charged by the weekly rate instead of a monthly rate which will be significantly cheaper. The 'reason' given was that the system couldn't be changed. That may be so but that's BS to a customer. In the end, we'll cut short our stay at RH and move on to Royal Plaza on Scotts, a 5-star hotel, S$150/night cheaper.

The only saving grace that makes this hotel differentiate itself from all the other serviced apartments or hotels that I've stayed in is the staff. From Faris the doorman, Sheela & Karamjit at reception, to Alice at the breakfast lounge, they all made me feel like I was coming 'home'.