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Costa Sands Resort - Downtown East: Traveller Reviews

1 Pasir Ris Close, Singapore 519599, Singapore
Hotel amenities
Costa Sands Resort - Downtown East
Ranked #176 of 265 hotels in Singapore
3.0 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveller rating
    3
    8
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    5
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Date Rating
Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
Reviews in 6 cities Reviews in 6 cities
59 helpful votes 59 helpful votes
“Don't expect customer service. Noisy room.”
2 of 5 stars Reviewed 13 December 2011
6
people found this review helpful

If you are thinking about moderate sort of resort or hotel kind of service to be provided in this place, give up the idea. This is definitely not a place for tourists or even the locals. Reason is very simple, there is no customer service at this place.

Of most of the places (hotels/resorts) I have been to, this is a place with an abandoned customer service with fair environment.

It is totally not accessible to the seaside and far away from it with disappointment.

The room is spacious but very noisy and not good for resting even you switch on the TV almost to the full volume. There are 4 beds in the SAFRA room (members), one big fridge.

Overall the price is expensive unless less than $60 per night (for it's overall rating). Look out for discounts or vouchers on the Internet.

Room Tip: Near the entrance - no need to walk so far to buy groceries.
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  • Stayed January 2011, travelled solo
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Contributor
17 reviews 17 reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Good place with amenities but can be very noisy”
4 of 5 stars Reviewed 3 December 2011
1
person found this review helpful

Basically a resort for gatherings for BBQ and nice pools. Plenty of food choices. Noise can be a problem especially late into the night (1am...). Otherwise, pretty enjoyable.

  • Stayed March 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Panchkula, Haryana, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Its nice!!!”
5 of 5 stars Reviewed 15 November 2011

Its a real resort, it has a water park, there is a big market in this resort, it is near to MRT Station, there is a big swimming pool, there is a beach just behind the resort.

But the it takes some time to reach the central Singapore, but it is a tourist sport, if you are not staying here, then you should come here some time.

Avi Aggarwal

  • Stayed June 2011, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Yogyakarta, Indonesia
Top Contributor
60 reviews 60 reviews
Reviews in 18 cities Reviews in 18 cities
134 helpful votes 134 helpful votes
“Cheaper than most hotels, but not worth it for tourists”
2 of 5 stars Reviewed 31 August 2011
3
people found this review helpful

"Resorts" in Singapore are not for tourists but rather for the locals to have a weekend out BBQ'ing and being rowdy. We stayed here because we didn't want to endure the high prices of most Singaporean hotels (and the cheap ones that are infested with prostitutes!). We got two uncomfortable single beds pushed together and a shower that was lukewarm at best. The aircon worked very well. The walk in and out of the resort was quite long. The good thing is that there's a food-court, 24-hour McDonald's, taxi stand, and a mall within walking distance.

On weekends and holidays, expect lots of rowdy people partying late into the night (even 4am). During business hours, the place is deserted! Housekeeping only comes once every other day (so don't throw your towels on the floor as you may need to reuse them!)

There's also a free shuttle bus (every hour or every half hour on weekends) that can take you to the nearest MRT station (Pasir Ris) which is otherwise a 15 minute walk away.

Room Tip: Ask for a room nearer to the front for a shorter walk. Ask for a room further away for more privacy...
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  • Stayed August 2011, travelled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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“Rooms not well maintained”
2 of 5 stars Reviewed 20 August 2011
4
people found this review helpful

This had been a family event at the Family Suite room. It was 14Aug2011 and first day of a 3 days-2 Night package deal. I came with my family as a guest. I helped to do an inspection of the rooms condition and found some defects.

The fridge is a low-cost LG brand model and had faulty ice cube makers and broken ice cube container. A bottle compartment was also missing from the side door of the main compartment. The faulty ice cubes maker would flip over easily and spill out the water.

The ceiling fans unable to work from Power Select '1' position.

The door frame of the toilet entrance had broken concrete.

The worst...the TV reception is bad with radio interference pattern splashed across the screen and only showed Free-to-air programmes. No Cable TV programmes.

Be prepared to walk on Tiled flooring, the type that is found inside a public toilet.

No Free Shampoo, comb or amenities. But the management proudly declared on their wall memo that Toilet Bowls, Wash Basins are amenities provided for use. Any unreported damage found upon checking-out would be chargeable.

It's more like a Refugee Camp. Luckily, there are two swimming pools that were clean and spacious and safely guarded by Life Guards.

  • Stayed August 2011, travelled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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