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Garden Hotel Singapore: Traveller Reviews

3.0 of 5
14 Balmoral Road, Singapore 259800, Singapore
Hotel amenities
Garden Hotel Singapore
Ranked #212 of 265 hotels in Singapore
3.5 of 5 stars 33 Reviews
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33 reviews from our community

    Trip type
Traveller rating
    1
    7
    4
    6
    15
Date Rating
LONDON
1 review
“NICE BUT NEDD IMPROVE”
4 of 5 stars Reviewed 7 February 2010

This was my second time at the Garden Hotel. we were happy our trip in Singapore . We stayed here is the second hotel.that one not really good as we expected but for us we think OK.

One thing we did not like at this hotel , We felt the room very old and all sheets and pillows are so old and Long time been used.
We hope net time come back the hotel will be changed much and have a lot of customers. The hotel is pig but service need improve Swimming pool is nice and the price is suitable not very high for the room.

  • Stayed December 2009, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Srithaikrailassiri about Garden Hotel Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chester
1 review
1 helpful vote 1 helpful vote
“The end of the Garden Hotel”
1 of 5 stars Reviewed 30 January 2010
1
person found this review helpful

The Garden Hotel will soon be no more. At the end of January 2010 The Garden Hotel in Balmoral Road is right now being demolished. Don`t know what future plans are - but it is certainly under the big hammer.

  • Stayed September 2007, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask BillSB about Garden Hotel Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Awful”
1 of 5 stars Reviewed 27 December 2008
2
people found this review helpful

I had stayed at the Garden Hotel in the 1990s and in the early part of 2000. At that time is was good value for money and fairly comfortable.

When I stayed there in March 2006, it was an awful experience. The breakfast was the worst buffet that I have evey had and I mean ever.

I was visiting family, so I would get up in the morning and not return until late at night. The carpet in the room was stained and old. I did not like walking on it in my bare feet ...

The staff were polite but you could see they were used to people complaining.The pool was actually green with alge I do not think it was safe to swim in. I love to swim so this was a big dissapointment to me.

I was only in the hotel for 2 days and I had paid upfront so stuck it out.I left the hotel feeling depressed and looking forward to getting home. There are some lovely hotel in Singapore so its a shame that this one was in such a state.

  • Stayed March 2006, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Ask DavidMarkH about Garden Hotel Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
2 reviews
3 helpful votes 3 helpful votes
“stay elsewhere!”
1 of 5 stars Reviewed 4 December 2008
3
people found this review helpful

Just stay away. I spent 7 days there and would have shifted hotels if I hadn't pre-paid- other tourists with me left for the YMCA after 1 night. I had to wait 2 hours for my room to be ready and I got to the hotel at 10am! They told me to enjoy a beakfast while waiting, which I did, then was charged full price for. The room was dark, dingy and not worth (then) $80 a night, and it's a hike to Orchard Rd past the lovely Goodwood Park (which I should have stayed at). One night I ordered a bland room service and the used dishes and tray sat outside my room for FOUR days! The front desk staff were supremely unhelpful during check in and at check out wanted to slug me with $5 SGD 'connection' fees when I called home (and no-one picked up). I refused, and it shaved a good $50 SGD off my phone bill. Stay somewhere better like the Phoenix.

  • Liked — nothing at all- I wrote a letter of complaint upon return
  • Disliked — the staff were unhelpful and shifty
  • Stayed December 2005, travelled solo
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Taniath about Garden Hotel Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Contributor
13 reviews 13 reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
“Old, Tired Hotel”
2 of 5 stars Reviewed 27 December 2007
1
person found this review helpful

I agree with most of the other reviews of this hotel. It's desperately in need of an overhaul. Musty smell, dingy room, dark bathroom, mouldy walls. The fittings were old and I had the creeps wondering if there was mould in the bed too. There wasn't, but there is a creepy feeling about the place. This is a sad, tired hotel. A pity really, as the location was fine for us. The reception area and staff were fine and the pool looked good. We didn't use the pool or the restaurant or room service, so can't comment about that. A relative booked us in there for a night and that was enough! I wouldn't go back.

  • Liked — Not much
  • Disliked — The old, tired feeling and musty smell
  • Stayed November 2007, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask AussieGeni about Garden Hotel Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Garden Hotel Singapore

  • Singapore Garden Hotel
Address: 14 Balmoral Road, Singapore 259800, Singapore
Price range (per night):* 123 AUD - 199 AUD

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