We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Hilton Singapore: Traveller Reviews

4.5 of 5
581 Orchard Road, Singapore SG 238883, Singapore
Hotel amenities
Offers & Announcements
Great Getaway - 25% off
Hilton Singapore
Ranked #24 of 265 hotels in Singapore
4.0 of 5 stars 606 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

606 reviews from our community

What travellers say about this hotel
  • Very good(26)
  • Executive Lounge(25)
  • Great location(19)
  • Breakfast buffet(15)
  • Orchard Rd(12)
  • Room service(8)
  • Pool area(6)
  • Next time(6)
  • Staff were friendly(3)
Traveller rating
    245
    251
    82
    23
    5
Only show reviews for Family (97) | Couples (166) | Business (184)
Date Rating
New Delhi, India
Top Contributor
52 reviews 52 reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“location is the high point”
4 of 5 stars Reviewed 8 February 2012

loved my stay at this hotel with my family. nice pool at the upper level and fantastic location. come out of the hotel and start shopping. buffet breakfast was just reasonable and not very great. but no complaints.

  • Stayed March 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask whyrobby about Hilton Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonSingapore, General Manager at Hilton Singapore, responded to this review
10 February 2012
Dear whyrobby,

Thank you for reviewing Hilton Singapore, we are very pleased that you and your family enjoyed your stay with us.

We look forward to welcoming you back in the future.

Yours sincerely,
Alain Mahillon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Top Contributor
79 reviews 79 reviews
Reviews in 45 cities Reviews in 45 cities
60 helpful votes 60 helpful votes
“Excellent stay.”
5 of 5 stars Reviewed 6 February 2012

This is a fine hotel in a great location on Orchard Road, everything you need is within walking distance. The hotel is definitely upmarket and rooms are immaculate. The buffet breakfast is up there with the best we have experienced so if you can opt for a B&B rate I would highly recommend doing so.

Exec Loung is a nice perk, but if you don't have access then there are a number of eateries nearby to suit all budgets. The Metro station is a short walk also so commuting to or from Changi Airport is no great inconvenience.

We had a very comfortable stay in this Hilton and have no hesitation in giving it two thumbs up whether your purpose in Singapore is for Business or Pleasure (I'd imagine this hotel sees a lot of one night stopovers on the kangaroo route).

From the airport you can take a one way shuttle direct to the hotel for S$9pp - very good value if you can locate the desk in the arrivals hall!

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask the_savman about Hilton Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonSingapore, General Manager at Hilton Singapore, responded to this review
8 February 2012
Dear the_savman,

We are delighted that you enjoyed your stay and our hospitality. Thank you for your encouraging feedback on Hilton Singapore.

We also very much appreciate your ""two thumbs up"" recommendation!

We hope that your future travels will bring you back to Singapore and we look forward to welcoming you again.

Yours sincerely,
Alain Mahillon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Contributor
16 reviews 16 reviews
Reviews in 4 cities Reviews in 4 cities
“Great service & rooms”
5 of 5 stars Reviewed 4 February 2012

Checked in and check out was quick and easy. Was given room upgrade and the room and its amenities were fantastic! the rooftop pool was nice but it was not heated and the water was a bit cold in the morning. Executive lounge had a good selection of food and drinks. The breakfast in the restaurant on the lobby was ok with a mix of international offerings. Thank you to Ms. Juliati at the front desk and every one else who made our stay comfortable :-)

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask iintermagix about Hilton Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonSingapore, General Manager at Hilton Singapore, responded to this review
7 February 2012
Dear iintermagix,

Thank you for reviewing Hilton Singapore, it is a pleasure to know that you enjoyed your stay and our hospitality.

We very much appreciate your valuable feedback on our check-in and check-out, our facilities and food offerings. Thank you also for your kind compliments to our team, especially Juliati.

We hope to welcome you back on your next trip to Singapore.

Yours sincerely,
Alain Mahillon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago
Top Contributor
68 reviews 68 reviews
Reviews in 51 cities Reviews in 51 cities
130 helpful votes 130 helpful votes
“Better than your average Hilton”
4 of 5 stars Reviewed 4 February 2012

Hilton Singapore is located on a very busy section of Orchard road, and a 10 minute walk from the St Regis (a hotel that I really like) as well as the Hyatt (Scotts road) and Marriott (Orchard Road) the Orchard Road MTR (subway) station.

Getting here: A taxi from Changi Singapore airport is only about SIN $25 (~USD 20) unless you arrive late and there is a 50% surcharge after midnight. It is only about a 20 minute ride in. The MTR (subway) is a lot less expensive and will drop you off at Orchard Road station which is a 5 – 10 minute walk to the hotel, but will take longer than a taxi.

This hotel has fairly large rooms and updated furnishings and carpet in the rooms. The bed is very comfortable and after a bit of jet lag it feels great. The bathrooms are small, probably due to the age of the building.

The hotel is on a busy section of Orchard road and there are lots of restaurants and shops within easy walking distance. It is a good alternative to the St Regis hotel which I think is a nicer and more posh hotel, but given the price gap between the Hilton and St Regis it was impossible to justify the St Regis on this trip. If the prices are the same, or close, I would take the St Regis every time.

The executive lounge is located on the 22nd floor, and breakfast is more limited than the full breakfast down on lobby level. The lounge has very good hours from 06:30 to 23:00 daily.

The one complaint that I have is the last two visits I have had rooms that face Orchard Road and there is a deadly combination of jet lag and street noise. I was on the 18th floor this time, and even on the 22nd floor executive lounge, you can hear the street noise. It isn’t horrible, but I have to wonder if better windows would help. As an alternative, ask for a room that doesn’t face Orchard road, especially if you are a light sleeper.

Nicer than your “typical” non-Asian Hilton hotel, the staff delivers solid and respectable service levels.

Room Tip: Try to get a room that does NOT face Orchard Road - Jet lag and street noise is not a good mix.
See more room tips
  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask ordflyer about Hilton Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonSingapore, General Manager at Hilton Singapore, responded to this review
7 February 2012
Dear ordflyer,

Thank you for your review of Hilton Singapore, we are delighted that the hotel and our service met your expectations.

We sincerely apologise for the inconvenience caused by the external sound from the street and will ensure that you are allocated a room according to your preference on your next visit.

Thanks again for your feedback and we look forward to welcoming you back soon.

Yours sincerely,
Alain Mahillon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Connecticut
Senior Contributor
25 reviews 25 reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
“Excellent service, clean room”
4 of 5 stars Reviewed 2 February 2012

Standard Hilton experience with above average service. Some carpets starting to look tired. Great Orchard Road location. Can't go wrong here.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask tencjedd about Hilton Singapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HiltonSingapore, General Manager at Hilton Singapore, responded to this review
7 February 2012
Dear tencjedd,

We are delighted that your stay with us left you with a positive impression. We very much appreciate your feedback on our service and rooms.

Thank you for your review and we look forward to welcoming you back in the future.

Yours sincerely,
Alain Mahillon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Hilton Singapore also viewed

Mandarin Oriental, Singapore
4.5 of 5 stars 1,515 Reviews
Singapore, Singapore
Show Prices ABS:HotelCheckRates-d301468?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Conrad Centennial Singapore
4.5 of 5 stars 970 Reviews
Singapore, Singapore
Show Prices ABS:HotelCheckRates-d306166?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Pan Pacific Singapore
4.5 of 5 stars 1,990 Reviews
Singapore, Singapore
Show Prices ABS:HotelCheckRates-d302294?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 265 hotels in Singapore, ranked by popularity »

Been to Hilton Singapore? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hilton Singapore

  • Hilton International Singapore
  • Singapore Hilton International
  • Singapore Hilton
Address: 581 Orchard Road, Singapore SG 238883, Singapore
Price range (per night):* 259 AUD - 687 AUD

Owners: What's your side of the story?

If you own or manage Hilton Singapore, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hilton Singapore
Show the lowest price for this hotel (from our partners)
Show Prices