I was booked into this hotel as there was a conference on in Singapore and this was the only hotel available and its easy to see why. The location is inaccessible except by taxi and its not close to any shopping centres or train stations. admitedly it is a nice walk by the river to Clarke Quay and Boat Quay (major nightlift spots). The room itself was very basic, nothing flashy. the toilet was tiny and the television didn't work. sitting on the bed hurt my tailbone and sleeping on it was worse! I never knew they manufacture mattresses that hard! when I asked for an overlay to soften it somewhat, the overlay was harder than the mattress itself! the pillows on the other hand were lumpy and too soft. to make matters worse, there were little insects in the room. all in all a tired hotel that has not put in any effort to make their customers have a comfy stay!

This hotel is located quite well, near Robinson and Clarke Quay, but it lacks some personallity.
The rooms are quite tired and even though I was on the 'executive' floor, the rooms were on the small side.
The decor is 'beige' and it just dont feel welcoming or homley.

As I was on a business trip I was hoping for a good network access, but being at the end of a corridor, the wireless that kept getting disconnected probably due to distantance to the access point and the load (there was a big conference going on).

There is nothing really wrong with this hotel, just nothing really right either.

I stayed in this hotel from for three nights from 22 January. The hotel possibly deserves a reasonably favourable review but it’s not going to get one from me. The location is fine - a frequent bus service runs from outside the hotel and it’s a pleasant walk along the river to the nearest MRT metro station.
Anyway, the room I was first given was a bit shabby and didn’t look anything like the rooms on the hotel’s website. When I complained I was shown to another more acceptable room with a view of the river. The wall-mounted flat-screen TV didn’t work properly and was changed by two men who took a while to install a new one which didn’t work well either. Not a big problem but annoying nonetheless.
The most ridiculous thing about this place and the reason I would never go back is the wifi service. All the employees of the hotel I spoke to about the service agreed with me and even asked me to approach the management about it because so many people had complained. For a so-called our-star hotel not to offer free wifi to its guests is scandalous, but if payment is needed I will grudgingly put my hand in my pocket. But what was the management thinking when they decided to sell wifi in ridiculous packages? The minimum is a five-hour package which costs more than 16 SGD (13 USD) but the five hours have to be used up uninterruptedly! Who logs on to the internet for 5 hours without a break while on holiday? There is a possibility of using the Business Centre internet service, but it isn’t open 24/7 and it costs 5 SGD for a measly 15 minutes. I have to say that Jennifer in the Business Centre is a credit to the hotel. In fact, all the hotel employees are very good, helpful and friendly, reflecting service and friendliness in Singapore as a whole.

This is a lovely hotel but a bit out of the way to walk to orchard road or other amenities. The views are amazing but the pool is freezing!! Good value tho as much cheaper than other Singapore hotels.