This hotel is a true respite from the hustle and flow of downtown Singapore -you literally breathe a sigh of relief when you see the doorman and his amazing headgear!
The staff are friendly, the food is wonderful (the room service kway teow noodles are fantastic) and the ambience of the entire hotel is something you need to experience.
The pool staff are outstanding ( thank you Bernard and Raymond) and the pool itself is really beautiful.
It is only a short walk to Orchard MRT and Ion Orchard or there is a very convenient shuttle to the main shopping precinct.

Absolutely fantastic hotel very clean and neat the staff were very helpful nothing was a hassle for them from helping you plan a day trip or a taxi ride to a romantic quite resturant they knew where to go and the places to visit
The business facuilties were all avalible and very useful for me whenever I needed them
The Lobby area looks fantastic and gave the hotel a very nice feel
Would definatly stay at the Shangri-La again and I would also like to try out there other hotel chains around the Asia/Pacific area

I stayed 3 nights at the Shangri-La on a business trip. This is the oldest Shangr-La and it has a certain grandeur given its size, usual style and great common areas. Food is good (excellent, even if expensive breakfast buffet) and service is excellent. I like the location and the rooms have a certain charm even if they are getting a bit oldish. A nice choice for a business trip.

Fantastic experience from time we arrived to when we checked out. Friendly professional staff.