Absolutely fantastic hotel very clean and neat the staff were very helpful nothing was a hassle for them from helping you plan a day trip or a taxi ride to a romantic quite resturant they knew where to go and the places to visit
The business facuilties were all avalible and very useful for me whenever I needed them
The Lobby area looks fantastic and gave the hotel a very nice feel
Would definatly stay at the Shangri-La again and I would also like to try out there other hotel chains around the Asia/Pacific area

I stayed 3 nights at the Shangri-La on a business trip. This is the oldest Shangr-La and it has a certain grandeur given its size, usual style and great common areas. Food is good (excellent, even if expensive breakfast buffet) and service is excellent. I like the location and the rooms have a certain charm even if they are getting a bit oldish. A nice choice for a business trip.

Fantastic experience from time we arrived to when we checked out. Friendly professional staff.

Shangri - La is a very good hotel to stay. Their service is very good and the rooms are well done with all amenities present in the rooms. The city view is good with orchard street residences being visible from the rooms.

Hotel - The line buffet at the hotel is pretty amazing. With cuisines from all over the world including India, Japanese, Thai, Korean, European, American, Local food etc. The pool and the gym are up to the mark. They also have a fine dining restaurant blu which I haven tried yet.

Value: Well! Staying in Singapore is expensive. Hence i would say this place is a good value.

Location: A mile from Orchard street shops. A cab is usually necessary. No shops around the corner. The street is usally open 24 hrs. Cabs are available in plenty. Sometimes a wait for few minutes.
PS - They have shuttles every hour to orchard street malls. Also, sentosa has there bus come every 45mins.

Quality: I think the quality is really good. No complaints.

Timing: There is construction going on till July 2012 so if you do get affected by sounds every now and then. Visit them after July. :-)