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Shangri-La Hotel: Traveller Reviews

5.0 of 5
22 Orange Grove Rd, Singapore 258350, Singapore
Hotel amenities
Shangri-La Hotel
Ranked #7 of 265 hotels in Singapore
4.5 of 5 stars 1052 Reviews
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1,052 reviews from our community

What travellers say about this hotel
  • Valley wing(40)
  • Horizon club(31)
  • Pool area(19)
  • Line restaurant(19)
  • Very good(17)
  • Breakfast buffet(9)
  • Friendly and helpful(7)
  • Orchard Rd(7)
  • Free shuttle bus(5)
  • Great service(3)
Traveller rating
    747
    204
    64
    25
    12
Only show reviews for Family (150) | Couples (419) | Business (237)
Date Rating
Melbourne, Australia
Contributor
20 reviews 20 reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
“First class”
5 of 5 stars Reviewed 10 February 2012
2
people found this review helpful

Absolutely fantastic hotel very clean and neat the staff were very helpful nothing was a hassle for them from helping you plan a day trip or a taxi ride to a romantic quite resturant they knew where to go and the places to visit
The business facuilties were all avalible and very useful for me whenever I needed them
The Lobby area looks fantastic and gave the hotel a very nice feel
Would definatly stay at the Shangri-La again and I would also like to try out there other hotel chains around the Asia/Pacific area

Room Tip: Ask for a pool view
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  • Stayed April 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Senior Contributor
35 reviews 35 reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
“Goog location, excellent service, oldish but comfortable rooms”
3 of 5 stars Reviewed 10 February 2012
2
people found this review helpful

I stayed 3 nights at the Shangri-La on a business trip. This is the oldest Shangr-La and it has a certain grandeur given its size, usual style and great common areas. Food is good (excellent, even if expensive breakfast buffet) and service is excellent. I like the location and the rooms have a certain charm even if they are getting a bit oldish. A nice choice for a business trip.

  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
“Great hotel”
5 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

Fantastic experience from time we arrived to when we checked out. Friendly professional staff.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask jessandjohontheroad about Shangri-La Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nagpur, India
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Expensive Singapore Hotels - One of the many gems in the city”
4 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

Shangri - La is a very good hotel to stay. Their service is very good and the rooms are well done with all amenities present in the rooms. The city view is good with orchard street residences being visible from the rooms.

Hotel - The line buffet at the hotel is pretty amazing. With cuisines from all over the world including India, Japanese, Thai, Korean, European, American, Local food etc. The pool and the gym are up to the mark. They also have a fine dining restaurant blu which I haven tried yet.

Value: Well! Staying in Singapore is expensive. Hence i would say this place is a good value.

Location: A mile from Orchard street shops. A cab is usually necessary. No shops around the corner. The street is usally open 24 hrs. Cabs are available in plenty. Sometimes a wait for few minutes.
PS - They have shuttles every hour to orchard street malls. Also, sentosa has there bus come every 45mins.

Quality: I think the quality is really good. No complaints.

Timing: There is construction going on till July 2012 so if you do get affected by sounds every now and then. Visit them after July. :-)

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Plush Place to Stay”
5 of 5 stars Reviewed 7 February 2012
2
people found this review helpful

This was a stop over for two nights on the way to New Zealand and it was such a relaxing place to stay. The door man in traditional costumn welcomed me and there were always friendly staff on hand to answer any queries. They suggested day and evening trips and as I was travelling alone this was so important. The rooms were spotless and elegant, the surrounding grounds and pools were beautiful. The breakfast had every choice imaginable and I had a delicius eveing meal. One very helpful and amusing touch was the fact that the carpet in the lift was changed every day, with the name of the day printed on it. For the long distance traveller this was great. It was a great place to stay.

  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Shangri-La Hotel

  • Shangri La Hotel
  • Shangri La Hotel Singapore
  • Shangri La Singapore
Address: 22 Orange Grove Rd, Singapore 258350, Singapore
Price range (per night):* 323 AUD - 568 AUD

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