If you like huge, crowded, glitzy, to be seen – then the Marina Bay Sands is for you. It has an enormous entrance hall resembling an airport terminal with high ceilings, three different places to check in, and tons of shops and cafes. You will get quite a bit of exercise walking form one place to the next while dodging the crowds. Getting to the observation deck on top involves taking two different elevators and the whole place feels like there is a constant coming and going. If you’ve come for world class shopping, this is the place to be, as the adjacent shopping centre (there is also a casino) offer pretty much everything you could wish for, and more.
However, I can’t whole-heartedly recommend it. For the kind of service you’re getting, it is overpriced. We are from Africa and spoiled by stays at warm, cozy, luxury game lodges in the bush, where a total of sixteen guests at any one time guarantees lots of individual attention and personalized service. Granted, you can’t compare the two, but the service at the Marina Bay Sands was nothing more than average. You didn’t get any turn-down service, for instance, and we also didn’t like the way we were nickled-and-dimed in such an exclusive place. Like having to pay for the water taxi to take you across the bay, or an early check-in. Or the fact that they still found a way to wring more money out of you by cordoning off a section at the Sky Bar, where the nice comfortable sofas were, and only allowing you in if you purchased two entire bottles of spirits (standing room only for the “regular folk”). We had club level rooms and I have to say the club level breakfast wasn't all that great. Not bad but just not good enough for all the hype and the price tag.
The most striking two features of the Marina Bay Sands hotel are the look of it from across the bay and the view from the top looking at the magnificent Singapore skyline. Both can be had for free or a very modest fee, so why not go there for the view and stay somewhere else? Get a day pass to the observation deck on the 57th floor for S$19 to take in the view, or have lunch at Ku De Ta or the Sky Bar. Or you could come up specifically for the nightly chocolate bar in the club lounge. All this can be had without paying what I consider to be a ghastly overpriced room rate. You won’t get to lounge by the (admittedly spectacular) infinity pool as part of that, but still it will be very worthwhile.
Whether you end up staying at the Marina Bay Sands or just visit the Skypark for the day, one thing is true: You won’t get such a nice breeze anywhere else in Singapore!
Longer article and pictures can be viewed on Joburg Expat http://www.joburgexpat.com/2012/04/hotel-with-view.html.
Not sure if there are any other views, but I would go for the bay view.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
9 April 2012
Thank you for taking the time to share your feedback with us here on TripAdvisor as well as on your website.
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I regret to learn that your recent stay at Marina Bay Sands did not match your expectations. It is our goal to consistently deliver superior service to all our guests and we will continue to be receptive to guest feedback, identify gaps and review our processes with the relevant Departments.
With regards to the water taxis, they are operated by Singapore River Cruise and one of its stops is next to ArtScience Museum.
Thank you again for sharing your feedback and photographs from your trip. I hope to be able to welcome you and your partner back to Marina Bay Sands in the near future for a more successful stay.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC