I had been recommended plenty of other 4-5 star hotels to stay in but felt that price wise they were not really value for money. They might have had plenty of fancy facilities but my husband and I wanted something that would be reasonably priced and in a good location. We happened to chance on The Residence on tripadvisor and, due to the many favourable reviews, booked a weeks stay in May. I have to say we were extremely happy with the hotel. Its not flashy or luxurious but really comfortable, just like home. The staff were really helpful and happy to help out with requests and our check in and check out was quick and smooth. It was a nice surprise to find we had been upgraded to the Presidents room which afforded us more room and access to a balcony which overlooked the padang. Many evenings were spent looking out over the padang on the terrace with a drink and watching all the various sports being played. The terrace is a shared facility with all hotel guests but we found we were the only ones who pretty much used it so it felt like our own private terrace. We liked the fact that there is history attached to this place and the surrounding buildings. The location was excellent, so central to everything. We walked everwhere from here- The Marina area, The Singapore Flyer, Boat Quay and Clarke Quay with the famed Raffles hotel just up the road.. There is Raffles City shops across the road with a supermarket and food places and the best thing was the MRT station across the road. If we didnt walk we caught the train. The buses also pass by the hotel on Connaught Drive so catching buses were not a problem. The staff was so friendly and we always felt so welcomed, we especially liked our room service lady and the young Indian chap at the front door- always smiling! We found the bed really comfortable and the bathroom shower had decent pressure and was always well stocked with plenty of towels and toiletries. The bathroom walls and shower area initially felt weird, being built out of frosted glass which meant the person showering would be silhouetted to whoever was in the room, but this was remedied with pull down blinds. We were welcomed to use any of the facilities of the club during our stay which included the gym, pool and even the bowling alley. Access to free wifi is a bonus as is the full buffet breakfast that is included. On our last day we checked out and did a full days sightseeing at the Singapore Zoo. We asked if our bags could be stored before our departure later that day and not only was our luggage stored but we were also offered the chance to use the shower facilities in the club downstairs so that we could freshen up before we left for our filght. We thought this was a really nice gesture on the hotel's part as we thought we would be boarding the flight home pretty smelly. As it was, it was fantastic to be able to do this as we were both in need of a good shower when we got back! This is a sign of a hotel that really cares about its guests. The only downside to our stay was the walls seemed to be a little thin. I could hear our neighbour talking, not loudly but enough. One night I retired to bed early as I was not feeling well and there were a couple of rooms of guests who seemed to not care that anybody else was staying there and were yelling and banging doors from 10.30-12midnight. I did wonder where reception was then but when we spoke to reception in the morning they were apologetic and assured us they would fix the situation which they seemed to do as there were no further problems. This is an isolated incident and can happen anywhere. The air conditioning in the room can also can be a little bit on the cold side, I found myself going out on the balcony a few times to warm up. But overall these are minor things and I would definitely stay at the Residence again and would highly recommend it to anyone
Ask for a room overlooking the padang - you will have open uninterrupted views over green playing fi...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC