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Park Hotel Clarke Quay: Traveller Reviews

4.0 of 5
1 Unity Street, Singapore 237983, Singapore
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Park Hotel Clarke Quay
Ranked #29 of 265 hotels in Singapore
4.0 of 5 stars 605 Reviews
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605 reviews from our community

What travellers say about this hotel
  • Very good(27)
  • Friendly and helpful(23)
  • Swimming pool(16)
  • Great location(15)
  • Afternoon tea(11)
  • China town(10)
  • Club lounge(9)
  • Club room(9)
  • Min walk(6)
  • Shuttle buses(5)
Traveller rating
    226
    267
    81
    21
    10
Only show reviews for Family (74) | Couples (297) | Business (104)
Date Rating
Kuala Lumpur, Malaysia
Senior Contributor
45 reviews 45 reviews
Reviews in 20 cities Reviews in 20 cities
34 helpful votes 34 helpful votes
“Functional hotel. Excellent location”
4 of 5 stars Reviewed 10 February 2012
1
person found this review helpful

Rooms are small, a regular neighboring guest said I had a bigger room (corner room) so I'm guessing the others are little compact as well. Club lounge was small and busy but the staff were very good. The walk from the hotel to the Merlion is lovely. Lots of places to eat, drink and relax enroute. Location gets it 4 out of 5. 3 otherwise. As other reviews say, functional not special.

Stayed September 2011, travelled on business
Was this review helpful? Yes
See 4 more reviews by mark c for Singapore
Ask mark c about Park Hotel Clarke Quay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHCQExec_office, General Manager at Park Hotel Clarke Quay, responded to this review
12 February 2012
Dear Valued Guest

Thank you for choosing Park Hotel Clarke Quay as your preferred choice of stay during your recent visit to Singapore.

I am truly delighted to learn that you have an enjoyable stay with us on the Crystal Club Floor and we are grateful for your commendations towards the hotel and and our quality service .

We appreciate you taking time to share your experience with us and look forward to welcoming you again to Park Hotel Clarke Quay in the not too far distant future!

Warmest regards
Angeline Tan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
“Does the job - good, functional hotel”
4 of 5 stars Reviewed 7 February 2012
2
people found this review helpful

Stayed at the Park Hotel for a three night business trip. It was absolutely fine without being particularly special - but at the price I would happily recommend it.
Good points: early check-in (9am after overnight flight from London) and 2pm late check-out arranged with no problems and for no extra charge. Breakfast was fine and fairly priced at S$25. Location excellent if you're travelling by yourself as I was: perfect for an early-morning jog along the Singapore River and endless options of good bars & restaurants on your doorstep for people-watching over dinner.
Not so good points: no wi-fi in rooms (although free wi-fi in reception and by pool). Restaurant is quite small and gets crowded during breakfast. Sleep quality distinctly average due to poor noise insulation and low-quality pillows.
Service was always cheerful and efficient; in the round, this is a perfectly good option if you want something central and dependable.

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask BritPopLondon about Park Hotel Clarke Quay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHCQExec_office, General Manager at Park Hotel Clarke Quay, responded to this review
12 February 2012
Dear Valued Guest

Thank you for choosing Park Hotel Clarke Quay as your preferred choice of stay during your recent visit to Singapore.

I am truly delighted to learn that you have an enjoyable stay with us and we are grateful for your commendations towards the hotel's vibrant location and our quality service. We have noted on your comments on No Wifi in the guestrooms which we have in plans for installation by second quarter of this year. We sincerely apologized for the less than satisfactory experience on the noise pollution and the pillows in the room; which we will take on board to seek improvements where possible

We appreciate you taking time to share your experience with us and look forward to welcoming you again to Park Hotel Clarke Quay in the not too far distant future!

Warmest regards
Angeline Tan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Senior Contributor
44 reviews 44 reviews
Reviews in 24 cities Reviews in 24 cities
29 helpful votes 29 helpful votes
“Nice hotel, Friendly Front-Desk, Convienent Location”
4 of 5 stars Reviewed 6 February 2012
2
people found this review helpful

Stayed here just for the night while in transit. Normally I would stay at the Swissotel nearby but I thought I would try something new. Overall the rooms were new, clean and in general quite nice however, I felt that the bed was not very comfortable. I could also clearly hear noise (toilet flushing, shower, talking, TV) from the room next door even though I did not have an adjoining room. On the upside, the room price was pretty good and I got an upgrade at check-in. Not sure if I would stay here again or not but if the price is right, I might give it a go again. The service staff seemed friendly as well and I did have room service and the food was actually quite good.

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 8 more reviews by kaotic363 for Singapore
Ask kaotic363 about Park Hotel Clarke Quay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHCQExec_office, General Manager at Park Hotel Clarke Quay, responded to this review
12 February 2012
Dear Valued Guest

Thank you for choosing Park Hotel Clarke Quay as your preferred choice of stay during your recent visit to Singapore.

I am truly delighted to learn that you have an enjoyable stay with us and we are grateful for your commendations towards the hotel's vibrant location, its facilities and our quality service. We have noted on your comments on the discomfort of the bed and the noise from the room next door and we apologized for the less than satisfactory experience.

We appreciate you taking time to share your experience with us and look forward to welcoming you again to Park Hotel Clarke Quay in the not too far distant future!

Warmest regards
Angeline Tan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Value Added Services”
4 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

Never had an impression that this hotel can be that nice, stayed for 5 days , awesome view of clubbing hub Boat Quay, rooms are nice but a little small ( you can't expect more from Singapore) but lounge services, free drinks, free internet, spa was nice, staff friendly , cleanliness say 4 out of 5. A nice hotel.

Definitely yes for next trip.......

  • Stayed January 2012, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Salman13 about Park Hotel Clarke Quay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHCQExec_office, General Manager at Park Hotel Clarke Quay, responded to this review
7 February 2012
Dear Valued Guest

Thank you for choosing Park Hotel Clarke Quay as your preferred choice of stay during your recent visit to Singapore.

I am truly delighted to learn that you have an enjoyable stay with us and we are grateful for your commendations towards the hotel, its facilities and our quality service.

We appreciate you taking time to share your experience with us and look forward to welcoming you again to Park Hotel Clarke Quay in the not too far distant future!

Warmest regards
Angeline Tan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wales
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Lovely hotel,very well looked after”
5 of 5 stars Reviewed 4 February 2012
2
people found this review helpful

We stayed here for a week in January 2012. The hotel was lovely and clean and very comfortable with some very helpful staff especially Anand .

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask cuddlesWales about Park Hotel Clarke Quay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHCQExec_office, General Manager at Park Hotel Clarke Quay, responded to this review
7 February 2012
Dear Valued Guest

Thank you for choosing Park Hotel Clarke Quay as your preferred choice of stay during your recent visit to Singapore.

I am truly delighted to learn that you have an enjoyable stay with us and we are grateful for your commendations towards the hotel, its facilities and our quality service.

We appreciate you taking time to share your experience with us and look forward to welcoming you again to Park Hotel Clarke Quay in the not too far distant future!

Warmest regards
Angeline Tan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Park Hotel Clarke Quay

  • Park Hotel Singapore
Address: 1 Unity Street, Singapore 237983, Singapore
Price range (per night):* 178 AUD - 306 AUD

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Park Hotel Clarke Quay
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