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Hotel Royal Singapore: Traveller Reviews

3.5 of 5
36 Newton Road, Singapore 307964, Singapore
Hotel amenities
Hotel Royal Singapore
Ranked #139 of 265 hotels in Singapore
3.0 of 5 stars 318 Reviews
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318 reviews from our community

What travellers say about this hotel
  • Mrt station(16)
  • Bus stop(10)
  • Shopping mall(4)
  • Rooms are clean(4)
  • Very friendly(3)
  • Newton Food(3)
  • Swimming pool(3)
Traveller rating
    24
    128
    106
    37
    23
Only show reviews for Family (30) | Couples (33) | Business (18)
Date Rating
Canberra, Australia
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
“Rooms In Bad Need Of Refurbishment!”
3 of 5 stars Reviewed 14 January 2012
5
people found this review helpful

We stayed for 2 nights in December. Hotel is centrally located near 2 shopping centres, bus stops and train station. For the location, this hotel is unfortunately, not up to standard. Hotel rooms are spacious but in bad need of refurbishment. Upon check-in, we found that the room had not been cleaned - there were bits of dried noodles all over the floor, and a room service tray with used cutlery/crockery outside, which stayed there the whole afternoon/night long. I called reception to ask that the room be vacummed, was told "OK", but no one bothered coming to clean up at all! Entrance of hotel has a steep, narrow ramp right in the middle of the stair area, with no clear sign near the ramp to warn people of it. We saw 2 hotel staff struggling to push/pull a load of luggage up the ramp (really bad OH&S issue here).

My good pair of tweezers mysteriously vanished after housekeeping cleaned up, after our 1st nights stay, and a complaint made to reception brought a luke warm "i'll check with housekeeping" from the obviously uninterested staff whom I spoke to!

Will not stay at this hotel again.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Adelaide
Contributor
19 reviews 19 reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
“Decent Hotel”
4 of 5 stars Reviewed 8 January 2012
7
people found this review helpful

My family and I stayed here for 12 nights and found it to be more than adequate. The room size was good and it was clean and fresh smelling. The service from the staff was very good and the front office staff in particular were extremely helpful and informative especially when we pestered them for information we could have found with better online research!

Location wise it's pretty good too. It's only 10 minutes walk from Novena Shopping Centre and MRT and about 15 minutes walk from the Newton Hawker Centre.

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Melbourne, Australia
Senior Contributor
23 reviews 23 reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
“Good standard Hotel”
4 of 5 stars Reviewed 4 January 2012
5
people found this review helpful

A standard quality good hotel located in a pleasant street a short walk (in the heat) to Novena MRT Station and shopping centre. Stayed there on a Singapore Airlines stopover package. Bus stop at hotel entrance, but could not get information about fares and destinations from reception. Good rooms and breakfast acceptable. Late check out was readily given at no extra cost.

  • Stayed September 2011, travelled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London, United Kingdom
Senior Contributor
23 reviews 23 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Not bad if you don't spend time on it...”
3 of 5 stars Reviewed 30 December 2011
2
people found this review helpful

This hotel is well placed, near newton and septima station, and most important, near a really touristic and nice area that is the newton hawker centre (food) and near orchad road.

The hotel doesn't have much to highlight, quite normal, with big beds, big bedrooms, a bit old fashion and normal stuff (although sometimes we couldn't understand each other).

The breakfast is ok, although the staff there is quite nice though....

The most annoying thing of the hotel is the club downstaris that seems a typical singaporean 'karaoke' where business mans meet some 'local' chicks... although that's mainly the impresion that I received.

Well communicated and cheap fares by cab from the centre.

Recommended if you haven't got a family and don't plan to spend much time on it.

  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Hong Kong
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Holiday”
4 of 5 stars Reviewed 1 December 2011
2
people found this review helpful

Very convenient , near orchard shopping center,easy access to MRT station ,the staff are very helpful and can speak english quite well, the room is very spacious for 2 person, clean and the aircon is excellent,very quiet at night time and I can 100% recommend to those would like to stay for a short time, definitely will be back in few months time and stay in the same hotel.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hotel Royal Singapore

36 Newton Road, Singapore 307964, Singapore
Price range (per night):* 149 AUD - 230 AUD

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