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The Phoenix Hotel Yogyakarta: Traveller Reviews

5.0 of 5
Jl. Jendral Sudirman No. 9, Yogyakarta 55233, Indonesia
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The Phoenix Hotel Yogyakarta
Ranked #4 of 75 hotels in Yogyakarta
4.5 of 5 stars 644 Reviews
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644 reviews from our community

What travellers say about this hotel
  • Very good(26)
  • Breakfast buffet(15)
  • Swimming pool(14)
  • Deluxe room(10)
  • Friendly and helpful(10)
  • Colonial style(7)
  • Small balcony(5)
  • Cold towels(5)
  • Excellent service(4)
  • City view(4)
Traveller rating
    400
    197
    34
    7
    6
Only show reviews for Family (131) | Couples (260) | Business (44)
Date Rating
Beirut, Lebanon
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
“Fantastic stay at the Phoenix”
5 of 5 stars Reviewed 11 February 2012

Had a fab time at this hotel and do not have any negative aspects to report. We booked on a discount voucher site and got a very competitive rate, despite this we were pleasantly surprised to be upgraded to a deluxe room.

ROOM:
The room size is very big, with king size bed, good quality linen, sofa, 40 inch plasma TV and huge walk in shower.

The room, amenities and all equipment was in very good working order.

The free WIFI was a bonus!

Food and Drink:
I found the food to be very well priced for a hotel in this class. We used the hotel restaurant on 2 occasions, room service on 2 occasions and ate breakfast every day. Each time the food was fantastic and well presented. Breakfast consisted of multiple choices of Local food (both indonesian such as nasi goreng and more specifically local to Yogja such as gedeg), Dim sum, Sushi, Egg and western (bacon & sausage etc), continental (croissants + cakes) , fresh fruit, fresh fruit juice (with a man who makes the juice fresh for you as you wait) + local tonic drinks. Huge selection and i ate a big brekkie with different foods everyday.

Staff:
The staff were great, and very friendly, warm and welcoming.

Overall:
Fantastic service, lovely hotel and great value. I previously stayed at the Melia Purosani, however this hotel was significantly better and offered far better value.

  • Stayed February 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask grant_vera about The Phoenix Hotel Yogyakarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bhimo Putranto, Manager at The Phoenix Hotel Yogyakarta, responded to this review
14 February 2012
We would like to thank you for choosing to stay at The Phoenix Hotel during your recent visit to Yogyakarta. We appreciate for sharing with all reviewers about your experience. Looking forward for your next stay with The Phoenix Hotel Yogyakarta.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong
Senior Contributor
22 reviews 22 reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
“Wonderful stay”
4 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

I stayed at this hotel during the Chinese New Year and had wonderful time. The building is a heritage and well maintained. The staff is excellent. The room is good with a spacious balcony overlooking the pool.

The pool is my favourite place to stay around and the restaurant is excellent. It may be a bit pricey as compared with the local restaurants but I think it's reasonable given the service and standards being offered.

There is a gym with a personal trainer on duty but the equipment is a bit outdated but overall it is adequate for my daily workout.

The location is OK and it's a still a long walk to the main street so I will recommend to simply take taxi around as there is not much activities/shops around the hotel area. Among the choice of hotels in this small town, I think Pheonix is the best.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask HKTraveller2009 about The Phoenix Hotel Yogyakarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bhimo Putranto, Manager at The Phoenix Hotel Yogyakarta, responded to this review
14 February 2012
Thank you for taking your time to give the feedback related with your stay with us during chinese new year. We were pleased to read that you enjoyed your stay in our hotel. We hope your next visit will be as pleasant as the previous one.
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Singapore
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Charming Getaway from the Hustle and Bustle”
3 of 5 stars Reviewed 2 February 2012
1
person found this review helpful

I spent my first night in Yogyakarta at the Phoenix Hotel. It is a serene and charming getaway from the crowded city. I would not recommend the breakfast as it is a little too pricey for what it is worth. But otherwise, I recommend this hotel for a family holiday, a firm / company retreat or a personal solitude experience. They have a fully equipped gym facility, a lovely pool and very approachable staff. It is located not too far but also not close enough to the main areas for you to be able to take a walk. The spa is also a little overpriced.

  • Stayed January 2012, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask VimalK about The Phoenix Hotel Yogyakarta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bhimo Putranto, Manager at The Phoenix Hotel Yogyakarta, responded to this review
9 February 2012
Thank you for choosing to stay at The Phoenix Hotel during your recent visit to Yogyakarta and for sharing your comments with us. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Looking forward to your next visit.
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Posted by an Accorhotels.com traveller
Jakarta, Indonesia
1 review
“Feels like home”
5 of 5 stars Reviewed 2 February 2012

I was very happy to be able to stay in Phoenix hotel in Jogja. The room was clean, quite big space. The amenities are complete. The staff are very helpful as well. After one day city tour, it was always nice to be able to return to our room which comfortable and clean. Feels like home.
It's also close to city center.

  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bhimo Putranto, Manager at The Phoenix Hotel Yogyakarta, responded to this review
9 February 2012
Thank you for your comment about your stay with The Phoenix Hotel Yogyakarta. We are pleased to read your enjoyable stay. Looking forward for your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Posted by an Accorhotels.com traveller
Singapore, Singapore
1 review
“Charming hotel”
4 of 5 stars Reviewed 31 January 2012

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Bhimo Putranto, Manager at The Phoenix Hotel Yogyakarta, responded to this review
9 February 2012
We would like to thank you for choosing to stay at The Phoenix Hotel during your recent visit to Yogyakarta and for sharing your comments with us. We would like to apologize that your experience about the room did not meet your expectations. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.

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Additional Information about The Phoenix Hotel Yogyakarta

  • Phoenix Hotel Yogyakarta
  • Yogyakarta Phoenix Hotel
Address: Jl. Jendral Sudirman No. 9, Yogyakarta 55233, Indonesia
Price range (per night):* 68 AUD - 139 AUD

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