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Ritz-Carlton Pacific Place: Traveller Reviews

5.0 of 5
Jl. Jendral Sudirman Kav. 52-53 | Sudirman Central Business District (SCBD), Jakarta 12190, Indonesia
Hotel amenities
Ritz-Carlton Pacific Place
Ranked #16 of 205 hotels in Jakarta
4.0 of 5 stars 40 Reviews
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40 reviews from our community

    Trip type
Traveller rating
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Date Rating
Lausanne, Switzerland
Senior Contributor
23 reviews 23 reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“Great location for business traveler”
5 of 5 stars Reviewed 28 October 2011

Jakarta has 2 Ritz-Carltons, this one is the newer one, not the one that was sadly bombed by the terrorist. The hotel shares the same building with Pacific Place Mall. Thus, it's very convenient to go around after-hours or to find a place for dinner, as Pacific Place Mall provides quite good selection of restaurants (Chinese food, Korean, Italian, French and Indonesian food). This hotel also shares the same building with One Pacific Place office complex and just across the street from Jakarta Stock Exchange building. The location makes it really suitable for business traveler.
The room size is huge, the largest i have seen in Jakarta. I like this hotel because it does not have too many rooms so it's not too crowded. You can also enjoy the lounge facilities for free.

Room Tip: ask the room with "Semanggi" view
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  • Stayed March 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Nairobi
Senior Contributor
27 reviews 27 reviews
Reviews in 26 cities Reviews in 26 cities
15 helpful votes 15 helpful votes
“Excellent hotel”
4 of 5 stars Reviewed 24 October 2011

stayed here for 1 week in October. Well located. Excellent staff and service (particularly in the restaurant), nice well appointed rooms with plenty of space. Highly recommended

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask michaelj2 about Ritz-Carlton Pacific Place
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“Excellent hotel, great service, wonderful location”
5 of 5 stars Reviewed 23 October 2011

The Ritz Carlton Pacific Place is a great property. Excellent service, very large rooms (some of the largest that I have ever seen), well equipped gym and full access to a very nice lounge where one can have 5 meals per day - what makes it unnecessary to go to any other restaurant, which is very convenient in Jakarta's traffic. In addition, it is right next to the Pacific Place Mall, which is quite pricey, but has several restaurants as well. This is the place to stay in Jakarta if your office is at the Stock Exchange building.

  • Stayed September 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ckatsuya about Ritz-Carlton Pacific Place
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“very good for bussines trip”
4 of 5 stars Reviewed 16 October 2011

im staying this hotel for two weeks, accompanying my husband on his bussines trip. Ever tried some five stars hotels in jakarta, i could say that this is my favorite so far. The hotel lobby is not so crowded as the hotel lobby located on the high floor..
1. The Room: we tried two types of different rooms the club and the corner, both rooms are great, comfortable, and the bathroom equipped with the BVLGARI bathing amenities. the pillow is a bit high on my standard, the room service try to find another pillow, but still its a bit to high.
tips: make sure u had a room with city view, not the one facing the apartment, because not much to see there.
2. the security: the security is tight like any other five stars hotel in jakarta. u'll have to passed two security check when u're coming back from the mall.
3. the facilities: this hotel is connected to pacific place mall, one of the high-end mall in jakarta, it got everything u need from supermarket, bakery, and lots of branded stores.
theres no kids pool on this hotel, but they can provide swimming equipment for kids. this hotel also have open air cinema program every friday which is very interesting.
They also allowed guest to use the meeting room for free for some limited time. the gym and the facilities are also great.
tips: try 'sop buntut borobudur restaurant' on the mall, they served a very good oxtail soups menu.
4. the food: all day buffet are available for free for the hotel guest. some cakes and foods are delicious. we also tried some of the room service menu, all of them were good.
5. the staff: all are very friendly and helpfull.

overall experience was great, maybe a bit pricy for vacation and not really have a 'fun' atmosphere for family trip with kids .. but as a bussines hotel, ritz calrton could serve you very well..

Room Tip: pick one the facing the sudirman or semanggi area.. better view than the one facing the apartment
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  • Stayed June 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask pfatia about Ritz-Carlton Pacific Place
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berlin, Germany
Top Contributor
53 reviews 53 reviews
Reviews in 37 cities Reviews in 37 cities
37 helpful votes 37 helpful votes
“Large, old fashioned club rooms, good service and all day buffet”
4 of 5 stars Reviewed 26 September 2011
1
person found this review helpful

Large club rooms with double basin bathroom, comfortable bedding in an old fashioned ambiete which is not up-to-date and below Ritz Carlton Standard. Service is good and personalized, overall very attentive. The all day buffet features a good variety of snacks and drinks. Overall expensive for 298$++ per night, a good value for money would be at 200$++. Therefore not recommended for the current rate.

  • Stayed September 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Ritz-Carlton Pacific Place

  • Ritz-Carlton Jakarta
  • Ritz Jakarta
  • Ritz Carlton Jakarta
  • Jakarta Ritz
  • Jakarta Ritz-Carlton
Address: Jl. Jendral Sudirman Kav. 52-53 | Sudirman Central Business District (SCBD), Jakarta 12190, Indonesia
Price range (per night):* 370 AUD - 604 AUD

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Ritz-Carlton Pacific Place
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