We went as a business delegation of 60 people. Not one of us had a single hitch or complaint. All 5star hotels offer excellent breakfast buffets but this hotel was extra generous even by their standards. The conference room and the efficient service they rendered was a pleasure. Being close to the malls was a bonus. Thank you Shangri la for providing so much joy to a stressed person.

Stayed at Shagri La for 9 days from Jan. 13 to 22nd great staff, wonderful hotel. Try BATS Bar in the basement; most rocking bar in Jakarta excellent Australian band. Tell Nonie the manager Sean sent you...great service cant say enough....with most of th ebig hotels in Jakarta lots of security but the staff could not be more polite.

Great rooms, good food, nice pool. The service was a little stiff and not always prompt, but no serious problems. Would stay again if someone else were paying.

Stayed here for a few days on the way back home from Bali. Excellent facilties and services, clean, Horizons level, great value. Huge breakfast selection, free wi-fi, Highly recommended!