Plus points:
1) For HK hotel, room was decent sized
2) Check in/out Counter staff are very friendly


Minus points
1) Internet is restricted to per device instead of per room
2) Fruits section at breakfast area not very good. Only few items and the pineapple was very sour.
3) Went to the 2nd floor chinese restaurant to enquire if they still have duck since we arrived at 9. Made us wait for 5-10 mins standing at the counter, before reverting that already sold out. No apologies nor offer of alternative recommendations. very poor service attitude for a hotel restaurant

Hi all,

I did the pay pay per use lounge at HGK recently for me and SwMBO. Found the the lounge very good for the price. Shower and breakfast, was good.
Having said that when we arrived at the hotel we recieved early checkin which was well receieved.
Hotel
Good stuff ___My wife and I stayed in a Club Floor Harbor View Room. What can I say, the view goes without saying. We have all seen the images in this website no-doubt . We arrived at 8.00 am on a flight from Australia, not expecting check in, only to store the bags for the day until 2.00 pm in the foyer. Upon seeing the computer screen the check-in chap ushered us up to the girls at the club floor lounge checking-in, an early in check-in. We found the hotel 5 star as expected and as re-searched for such a hotel in Hong Kong.
The club floor was well worth the extra dollars. The service in the club lounge was exceptional. The desk staff are very professional and the wait staff also, without being over the top.The restaurants within the hotel are not cheap, but the service was very good. The best restaurant in the hotel, the Harbour Grill was truly five star. Service was exceptional (wow, cannot describe the service in a few words on this page) food just great. An experience very long remembered for many years. Hotel is an easy five minute walk to the ferry or bus terminal. The hotel bus is good but usually very full, having said that a taxi is AU$5-7 to Tsim Sha Tsui. The local area is great, with super cheap restaurants with very safe food within 5 -10 minutes walk at AU$5-10 for dinner. Overall I rate this hotel very high. I have stayed at many 5 star hotels around the world, and have never been in a hotel that encompasses such great stay
Not so Good ___ The ground floor reception staff can be at times very average

Great rooms and good frierndly Staff, regular 30mins buses into main Kowloon

We stayed for four nights at the Harbour Grand.We had a fantastic few days and the hotel was the icing on the cake.A lovely reception area with fabulous views and friendly staff welcomed you on arrival.We had an upgrade to a Superior Harbour View room and the views were mind-blowing- I could have sat looking out of my window all day.Breakfast is good value for the choice of foods and really well executed.My only complaint was that it finished at 10 which was a little early for us,so we missed it on a couple of days.

Location wise-it is away from the hustle and bustle but I think that makes it unique.Set right on the waterfront,there is no other hotel in Hong Kong which has such great seafront views.The shuttle bus is great and taxis are really cheap so the fact that it's out of the way isn't a problem.

Sauna/pool area is lovely too.

All in all a great experience and good value.