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Dorsett Regency Hotel Hong Kong: Traveller Reviews

4.0 of 5
No.18 Davis Street, Kennedy Town, Hong Kong, China
Hotel amenities
Special offer
30% Off with Breakfast
Dorsett Regency Hotel Hong Kong
Ranked #27 of 367 hotels in Hong Kong
4.5 of 5 stars 84 Reviews
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84 reviews from our community

    Trip type
Traveller rating
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Date Rating
Regensburg, Germany
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Energetically helpful staff and very good room value”
4 of 5 stars Reviewed 21 February 2012
1
person found this review helpful

We found the Dorsett Regency Hong Kong via booking.com and locked in a great price months in advance. We took advantage of their free shuttle bus, which picked us up at the Airport Express terminal at the Hong Kong MTR station.

We got a free upgrade to a king-sized room upon checkin -- not sure why, but we were thankful just the same! The room was obviously new, very clean, modern and stylishly decorated. We especially loved the shower, with its rain showerhead.

What impressed us most about the Dorsett Regency was the staff’s eagerness to please. When I noticed an unpleasant plumbing smell in the bathroom, and wrote about it on TripAdvisor, within hours, the management had called us on the phone to apologize, investigate and offer us another free upgrade. The new room was much more spacious with all the nice touches the old room had to boot. I had also mentioned that the coffee seemed weak, and the next morning there was a marked improvement. A Pacific Coffee shop is just across the street on the way to the tram and bus stops in case you need your fancy morning coffee fix.

While out exploring on our own, we quickly discovered that a tram ride to the nearest MTR station -- Sheung Wan -- from the stop around the corner from the hotel takes quite a bit of time. The trams are quaint, but not fast. Buses are more convenient, but are more likely to get delayed in traffic due to construction. When the Island Line of the MTR is extended further west into Kennedy Town, the location of this hotel will be much more convenient for guests exploring Hong Kong’s Central and Causeway Bay and Kowloon areas.

We'd probably stay here again, even though it tacks on a few minutes of getting started every day owing to the location. It's not hard to walk to interesting markets in Des Voeux and Queen's Road, but to get out of Kennedy Town on public transport, a little planning is required. It seems most of the buses heading into and out of Kennedy Town stop nearby, but two or three may come and go while you’re deciphering the bus routes. After a few days, you’ll get to recognize the bus numbers as they pull up to the stops near you, and you’ll be able to recognize and climb aboard advantageous ones with confidence.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 5 more reviews by Cliff S for Hong Kong
Ask Cliff S about Dorsett Regency Hotel Hong Kong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia Ip, Public Relations Manager at Dorsett Regency Hotel Hong Kong, responded to this review
15 March 2012
Dear Cliff S,

Thank you for giving us valuable comments here. We are glad that you appreciate our follow up works on guest comment and enjoy our rainforest showerhead during your visit, which thrive us to be more considerate and thoughtful.

Meanwhile, we are pleased to share with you that our new property, Dorsett Regency Kwun Tong, Hong Kong will be open soon, which can offer you a new choice in Kowloon East area for your next visit.

Again, thank you for your sharing and we look forward to seeing you again in the coming future.

Cheers,
Cecilia
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jersey, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Gem of a hotel. Must be best value in HK.”
5 of 5 stars Reviewed 21 February 2012
2
people found this review helpful

I stayed here on Feb 14th just for one night en route from London to Bangkok. I booked through the hotel website which was very straightforward to use, and got a special deal of standard room Including buffet breakfast for around £60.
On arrival at the hotel I was impressed and surprised as the very pleasant hotel staff informed me that I had been given an upgrade to a Premier room on the top (32nd) floor. The room was really nice and had a partial view of Victoria Harbour. There was also a very nice jacuzzi bath which was perfect after a long flight.
As I was not leaving Hong Kong for Bangkok until 9.15 pm next day I enquired about a late check out and was told that for a half of the room rate I paid extra I could check out at 6pm. I thought this was excellent as it allowed me to go sight seeing in the day time and come back and have a relaxing jacuzzi and shower before heading for the airport.

The location of Kennedy Town was not a problem. The hotel runs a complementary shuttle bus to Central every hour and you can catch the airport express train here. For sight seeing the Kennedy Town tram terminus is just around the corner and it will take you right across to happy valley on the other side of the island for HK2.30(about 15p) and it runs through all the districts western,central,wanchai and causeway bay before reaching happy valley. There are also numerous buses and taxis so getting around from the Dorsett is no problem at all.

I have been in Hong Kong a few times and I will not stay anywhere other than the DORSETT REGENCY when I return. Excellent rooms,staff and location.

TIP: The A10 bus leaves from the airport bus station at Terminal 2 and drops you right at the hotel. Cost HK48 (one way), about £4.

Room Tip: The Premier rooms are lovely with great views of the harbour.
See more room tips
  • Stayed February 2012, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask phoenixfta about Dorsett Regency Hotel Hong Kong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia Ip, Public Relations Manager at Dorsett Regency Hotel Hong Kong, responded to this review
15 March 2012
Dear Phoenixfta,

Thank you for choosing the Dorsett Regency, Hong Kong.

We are thrilled to know that you appreciate our facilities and website design. It is our pleasure to have your compliments here and we will ensure our team to maintain this high level of services throughout.

Meanwhile, we are pleased to share with you that our new property, Dorsett Regency Kwun Tong, Hong Kong will be open soon, which can offer you a new choice in Kowloon East area for your next visit.

Once again, thank you for choosing Dorsett Regency, Hong Kong, we look forward to seeing you next time!

Cheers,
Cecilia
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Overall excellent”
5 of 5 stars Reviewed 19 February 2012

I recently returned to the Dorsett Regency and was very pleased that they not only remembered me but were even more helpful, enthusiastic and went out of their way to ensure I had a pleasant stay.
The staff were just amazing and I felt quite at home. It is a great hotel and I shall return again without hesitation. Although they were very busy I felt very looked after.
The complimentary shuttle bus leaves bang on time every time, it only takes ten minutes to get to the Central area and being slightly away from the city centre in my opinion adds to its charm. The breakfast is first rate and all in all a great place to stay.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask keith219 about Dorsett Regency Hotel Hong Kong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia Ip, Public Relations Manager at Dorsett Regency Hotel Hong Kong, responded to this review
15 March 2012
Dear Keith 219,

Thank you for your continuous support to Dorsett Regency, Hong Kong.

We are glad that you appreciate our friendly and helpful services, we will definitely share your comments with our team, which thriving us to maintain and better our services.

Meanwhile, we are pleased to share with you that our new property, Dorsett Regency Kwun Tong, Hong Kong will be open soon, which can offer you a new choice in Kowloon East area for your next visit.

Again, thank you for choosing us and we look forward to serving you again!

Cheers,
Cecilia
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
2 reviews
5 helpful votes 5 helpful votes
“Great Value!”
5 of 5 stars Reviewed 19 February 2012
1
person found this review helpful

We stayed here from the 3rd - 17th Feb and had a fantastic stay. The hotel appeared to be very new and clean and tidy. Staff were always friendly and helpful.

We were somewhat concerned about the location, but we should not have worried ourselves, as the hotel has a shuttle bus that runs pretty much on the hour. They can drop you at Hong Kong station/Central within about 10min. It only costs about US$5 for the same ride in a taxi if you would prefer it.

There are a few great little restaurants a short walk down Davis St, just before the waterfront. For anyone who wants a break from the usual Chinese cuisine, we had some fantastic burgers at the Tapas bar there.

Overall we had a very enjoyable stay, it was great value and Dorsett Regency will definitely be on the shortlist next time we visit Hong Kong.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Jim G about Dorsett Regency Hotel Hong Kong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia Ip, Public Relations Manager at Dorsett Regency Hotel Hong Kong, responded to this review
15 March 2012
Dear Jim G,

Thank you for choosing the Dorsett Regency, Hong Kong during your recent visit.

We are glad to know that you had a comfortable staying experience. We would like to thank you for your compliment about our shuttle bus services.

Your comments are very important for us to further improve our product and services.

Meanwhile, we are pleased to share with you that our new property, Dorsett Regency Kwun Tong, Hong Kong will be open soon, which can offer you a new choice in Kowloon East area for your next visit.

We look forward for the future opportunity to serving you again.

Cheers,
Cecilia
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
2 reviews
2 helpful votes 2 helpful votes
“Really enjoyed my stay at the Dorsett Regency.”
5 of 5 stars Reviewed 16 February 2012
2
people found this review helpful

I recently spent two nights at the Dorsett Regency in Kennedy Town. From the moment I arrived, the staff were fantastic and very helpful. Everything in the room was virtually brand new - the decor and fittings were very cool. Very comfortable bed, excellent view out over the sea to the islands. Kennedy Town is only a ten minute taxi ride from Central and yet it has almost a village feel to it - not for long though, its about to get its own Metro station and that will likely change everything. In the meantime however, its an excellent location. Loved the hotel, loved the staff, loved the location. Great value for money.

Room Tip: As for a sea view, if possible.
See more room tips
  • Stayed February 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask David L about Dorsett Regency Hotel Hong Kong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecilia Ip, Public Relations Manager at Dorsett Regency Hotel Hong Kong, responded to this review
15 March 2012
Dear David L,

Thank you for taking your time to tell us about your staying experience on TripAdvisor.

We are very grateful to hear that you had a wonderful stay with us. Your comment thrives us with momentum for continuous improvement.

Meanwhile, we are pleased to share with you that our new property, Dorsett Regency Kwun Tong, Hong Kong will be open soon, which can offer you a new choice in Kowloon East area for your next visit.

We look forward to seeing you again in the near future.

Cheers,
Cecilia
Marketing Communications Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Dorsett Regency Hotel Hong Kong

No.18 Davis Street, Kennedy Town, Hong Kong, China
Price range (per night):* 101 AUD - 211 AUD

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