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Sofitel Wanda Beijing: Traveller Reviews

5.0 of 5
No.93 Jianguo Road, Tower C Wanda Plaza, Chaoyang District, Beijing 100022, China
Hotel amenities
Special offer
Pay 3, Stay 4 nights
Sofitel Wanda Beijing
Ranked #26 of 3,947 hotels in Beijing
4.5 of 5 stars 626 Reviews
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626 reviews from our community

What travellers say about this hotel
  • Star hotel(8)
  • Very good(8)
  • Excellent service(4)
  • Subways stations(4)
  • Club lounge(4)
  • Right next(3)
  • Would highly recommend(3)
Traveller rating
    332
    245
    35
    9
    5
Only show reviews for Family (27) | Couples (75) | Business (106)
Date Rating
Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Great Hotel. Fantastic if service quality lifted a notch”
4 of 5 stars Reviewed 10 February 2012

This is the fourth time I have stayed in the Sofitel Wanda and my first review. My companies office is nearby, although I have a choice to stay at other nearby hotels. Overall the hotel is modern and very clean. The rooms are large in size, well appointed and very comfortable. If you are a business traveller the rooms are very well designed and organised for this purpose. They are fitted with a large desk, phone, free wired/wireless internet, plenty of drawer space and desk lamp. My only issue is the desk chair could be more comfortable/ ‘office ergonomic’. The bathroom is large. Separate bath, toilet and shower – with a additional rain shower head. The air-conditioning seemed overly noisy, something I have not noticed on previous stays. I have eaten at the dinner buffet (Vic restaurant) in the past and did so with a guest on this occasion. There is plenty of choice and the option to have a freshly cooked pasta or noodle dish, however the many chefs/cooks located behind the buffet seem not terribly interested in doing so. Getting their attention is difficult and this was not the first time I experienced this issue. The wait staff on the floor are excellent and overall the food quality is fresh and tasty. On another evening, for the first time, I decided to try another restaurant. There is a French, Chinese and Japanese. I tried the Japanese – Kacoya Hachibay. I selected a set meal ‘sushi set’. The quality, quantity and service was excellent. I struggled to complete the meal despite having a big appetitive prior. Check in service was not that good. Reception seemed disorganised and not overly friendly. Check out was quick and organised. This is a great hotel, however if there was a focus to fill the service quality gaps it would be fantastic.

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Stephenfamilyofsix about Sofitel Wanda Beijing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel Fang, Manager at Sofitel Wanda Beijing, responded to this review
27 February 2012
Dear Valued Guest,

Bonjour from the Sofitel Wanda Beijing.

Thank you for your timely input regarding your last stay in our hotel. I will share your positive comments with my team as well as some constructive suggestions, meanwhile, please accept my sincere apologies for any inconvenience it has caused to you.

Customer satisfaction is always our goal to hospitality.

We are looking forward to welcoming you back again in the near future.

Best Regards,

Daniel FANG
Director Of Quality
doq@sofitelwandabj.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
Senior Reviewer
6 reviews 6 reviews
Reviews in 8 cities Reviews in 8 cities
“Beautifully done”
5 of 5 stars Reviewed 7 February 2012

Gorgeous Sofitel, beautifully designed, the rooms were extremely well appointed and stunning. The service in the club lounge was terrific.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Justinsreviews about Sofitel Wanda Beijing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Great hotel but lacked the fine touches when it came to service”
4 of 5 stars Reviewed 7 February 2012

The hotel was stunning and grand in design.
Quality seemed good.
French meets China. Fun.
Service was hit and miss ... But mainly in the f&b outlets
Also, the food was below standard for a five star hotel (cold burger delivered to my room, buffet looked tired)
Great location though.

  • Stayed January 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask MonicaR_1968 about Sofitel Wanda Beijing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Posted by an Accorhotels.com traveller
Brisbane, Australia
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
“Terrible Service”
1 of 5 stars Reviewed 3 February 2012

  • Stayed January 2012, travelled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Posted by an Accorhotels.com traveller
Singapore, Singapore
2 reviews
2 helpful votes 2 helpful votes
“Improvement require....”
3 of 5 stars Reviewed 23 January 2012

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.

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Additional Information about Sofitel Wanda Beijing

  • Accor Wanda Beijing
  • Sofitel Beijing
  • Beijing Sofitel
Address: No.93 Jianguo Road, Tower C Wanda Plaza, Chaoyang District, Beijing 100022, China
Price range (per night):* 200 AUD - 356 AUD

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