Stayed for 3 nights and, frankly, would love to stay a couple of nights more. The service was great - all staff was very attending, polite and was really trying to serve you at best. The language was an issue sometimes, had to use a simplier terms and orders :) The most two best features about this hotel are: 1 - Steack Exchange restaurant with really good stakes (5 out of 5) and original white and dark chocolate dessert-surprise and 2 - Health Club and spa, with all new equipment, good-sized pool and saunas (makes best sense when its cold outside). Very recommend!
Room Tip: Some of the rooms face the street. If you want quiet room - ask for opposite side of the road.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
22 December 2011
Dear Demosfen,
We are so extremely pleased to read with interest how delighted you were with your 3 nights stay with us. I am glad that you enjoyed your stay and found our attentive and professional service and our comfortable facilities.
Our team are committed to providing excellent service in a friendly manner. Refer to the language problem, we appreciate your bringing this to our attention and will certainly work with related departments to improve our staff‘s language skill for better communication.
We are glad that you will return to our hotel on your next visit to Beijing.
Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC