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Crowne Plaza Beijing Wangfujing: Traveller Reviews

4.5 of 5
No.48 Wangfujing Main Street, Dongcheng District, Beijing 100006, China
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Crowne Plaza Beijing Wangfujing
Ranked #95 of 3,947 hotels in Beijing
4.0 of 5 stars 494 Reviews
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494 reviews from our community

What travellers say about this hotel
  • Forbidden City(17)
  • Buffet breakfast(8)
  • Great wall(6)
  • Great location(5)
  • Very comfortable(4)
  • Tiananmen Square(4)
  • Club floor(4)
  • Friendly and helpful(3)
  • Very helpful(3)
  • Wangfujing street(3)
Traveller rating
    181
    209
    73
    24
    7
Only show reviews for Family (75) | Couples (104) | Business (107)
Date Rating
Palmdale, California
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Ho-hum hotel in a great location”
3 of 5 stars Reviewed 6 February 2012

Coming off of a relatively stellar experience with other Crowne Plazas in Asia, my experience with the CP Wangfujing was, well, average.

InterContinental Hotels Group has a plethora of hotels around Beijing and this one seemed the best suited for sightseeing in/around Tienanmen Square/Forbidden City on my two night stay as well as shopping as this property is located along Wangfujing Street. Indeed, the location worked great for me compared to my last visit to Beijing (where I stayed at the InterContinental Beichen) as I was able to cover a lot more ground on this visit.

Aside from that, the hotel itself didn't seem too impressive. I agree that the place seems a tad bit dated and could go for another touch-up. The property seems like it only upgrades the rooms for Priority Club Platinums by a single category, of which in this case I booked a premier room and managed to receive an upgrade to a deluxe with a view of Waifunjing Street. Unfortunately the upgrade did not include club lounge access (of which such a benefit has been a hit-and-miss in my experience as a Platinum with CPs in Asia) but was delivered a fruit plate and a free bottle of water at the bar as Platinum recognition.

The room itself is starting to show some wear and tear but otherwise was clean. Soundproofing between the rooms didn't seem sufficient enough, either that or my neighbors were stirring up quite a mess next door while I was attempting an afternoon nap! One thing that I appreciated was that there were four small complimentary bottles of water (two in the bathroom and two in the desk (there are also two larger name brand water bottles that I noticed next to the TV, those were NOT free).

I found the breakfast buffet sufficient, though it was included in my rate and I couldn't imagine paying for it outright unless I was waking up from a serious case of the munchies!

While the hotel may not be too spectacular, I found the staff themselves excellent and very accommodating to requests! Managed to check-in early (though I don't know if Priority Club status might've helped in this) and the concierge desk was very helpful whenever I came up to them, whether it be requesting stamps for my stack of postcards to getting directions to the Forbidden City.

Yes, there are a lot of IHG hotels around the city, but if you're on willing to forgo being "wowed" by the property itself but want to hit up the sights in a quick visit, then this may work out for you!

  • Stayed January 2012, travelled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask chasingtheskies about Crowne Plaza Beijing Wangfujing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review
13 February 2012
Dear guest,

Thank you for using Trip advisor and for sharing your feedback regarding your recent staying with us. We certainly take all of your comments very seriously indeed. Please rest assure that you experience has been discussed with the respective teams and management for their needed improvements. Our team is firmly dedicated to correcting any shortcomings and to seek for improvements. We strive to express our passion of service through a great hotel experience, and your comments have brought valuable feedback for our improvement. Again we will pay serous attention on those basic service details and really look forward to welcoming you back in the near future.

Best regards.
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Shanghai
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
“Lone traveller in Beijing”
5 of 5 stars Reviewed 30 January 2012
6
people found this review helpful

As a woman, travelling alone on business in Beijing, I cannot recommend the Crowne Plaza, Wangfujing too highly. My room was spacious and very convenient with a large desk and good office chair. The bed was one of the most comfortable in which I have slept and the soft feather pillows, a delightful option. The staff members were all so very helpful and considerate. I used the club lounge facilities and found them excellent, the happy hour was a most pleasant experience; it felt very 'clubby' and it was most enjoyable after a busy day, to relax and chat to fellow business travellers, over a glass of excellent wine and a few canapés. Travelling alone on business can often be something of a lonely experience and I recommend the club lounge to all lone travellers. Breakfast is also an enjoyable experience, there is a good selection of cereals, fresh and stewed fruits, cold meats, bread, cakes etc. as well as dim sum dumplings, cooked breakfast favourites and an egg station, all served in the privacy and comfort of the lounge.

I would also like to recommend the hotel's Angus Steakhouse Restaurant, even though I am not a meat eater, I enjoyed the ambience, excellent service and the fare. I chose a grilled tuna steak served with a jacket potato and a tasty salad, which I enjoyed with a glass of the excellent house Sauvignon Blanc. This restaurant is a comfortable and cosy alternative to the buffet and Chinese restaurants.

The concierge staff proved most helpful and the taxi service is a real boon, it can be horribly cold in Beijing and waiting outside for a taxi can be excruciating but the staff are only too pleased to suffer the elements to procure one, whilst the guest remains in the warm. I found all the staff in this hotel most accommodating, above and beyond the normal call of duty and as tipping is not the norm in China, it is presumably motivated by a genuine desire to please the client. A rare thing nowadays in most so called quality hotels; in this, as in so many other ways the Crowne Plaza excels.

I shall be returning on business shortly and shall not entertain the possibility of staying in another hotel in Beijing, now that I have enjoyed the comforts of this excellently managed hostelry. Congratulations to the management and staff, they made my visit a pleasure, which I look forward to repeating in the near future.

Room Tip: My room on floor 2 was spacious and comfortable with excellent working facilities.
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask vanessa B about Crowne Plaza Beijing Wangfujing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review
8 February 2012
Dear guest

Greeting from Crowne Plaza Beijing Wangfujing.

Thank you very much for your support and taking the time to share your thoughts about your recent stay at our Hotel on Trip Advisor. We are delighted to read how much you enjoyed your stay and our hotel features among the most wonderful hotels you have stayed in. Thank you for acknowledging the friendliness and attentiveness of our team. It is certainly with great pleasure that we take every opportunity to exceed guest’s expectations and we do hope to ensure your will want to return.

We look forward to an opportunity to welcoming you back to us in the near future.

Best regards.
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New York
Senior Contributor
32 reviews 32 reviews
Reviews in 18 cities Reviews in 18 cities
72 helpful votes 72 helpful votes
“Great location”
4 of 5 stars Reviewed 26 January 2012
5
people found this review helpful

Hotel is very well located for tourists - near the subway, a 20 minute walk from Tianemen Square and the Forbidden City, a couple of blocks from the shopping street and 5 minutes from the night food market where you can see the various cooked insects that you bould purchase for snacking. Make sure breakfast is included, because it is quite expensive. Hotel rates seem lower than comparable hotels, but the rooms are a little worn.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Traveler2005 about Crowne Plaza Beijing Wangfujing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review
30 January 2012
Dear guest,

Thank you for the positive impression of the hotel. We regret to learn that you had a less than satisfactory experience with the room during the stay. We’ll pay close attention on this issue with the feedback you have given.

Our aim is to provide the best value to you in a convenient and comfortable environment. Thank you again for your comments.

Best regards
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Johannesburg, South Africa
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Loved the location of this hotel.”
4 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

The room we were given was large, but overlooked and old and ugly building, that however is something that the hotel cannot be faulted for. Our room and bathroom was clean even though the it looked a little old.

The hotel is on a bus line with stops close by that will take you most places in the city. Two metro stations are also close by.

The hotel is within walking distance on Tienanmen Square and the Forbidden city.

The one thing that marred my stay at this hotel was the bellhop who took our luggage up to our room tried to sell us a tour and then complained about the tip we gave him.

Room Tip: Try to get rooms that face Wanfujing Da Jie and ones that are higher up.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by Masood75 for Beijing
Ask Masood75 about Crowne Plaza Beijing Wangfujing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review
30 January 2012
Dear guest.

We would like to apologize for the discomfort and unhappiness experienced in our hotel. We have taken up the matter with the hotel operation team. Please rest assured that appropriate steps are being taken to avoid any recurrence. Thank you for bringing this matter to our attention, after all it is only through comments such as yours that we can only hope to improve our services and facilities. We hope this incident did not mar you overall impression of Crown Plaza Brand and you can afford us an opportunity of welcoming you back.

Best regards.
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Edmonton, Canada
Contributor
19 reviews 19 reviews
Reviews in 17 cities Reviews in 17 cities
75 helpful votes 75 helpful votes
“Great hotel in a great location.”
4 of 5 stars Reviewed 14 January 2012
1
person found this review helpful

Stayed here as part of a tour package. Really nice hotel. Rooms are a decent size and quite modern. Amazing food in the breakfast buffet- huge selection of both Western & Chinese foods. Loved the location by the pedestrian shopping district. First class hotel. I'd love to stay here again should I return to Beijing and would recommend it to anyone.

  • Stayed February 2011, travelled with friends
    • 5 of 5 stars Rooms
Was this review helpful? Yes
Ask work2travel about Crowne Plaza Beijing Wangfujing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPBJwangfujing, Manager at Crowne Plaza Beijing Wangfujing, responded to this review
30 January 2012
Dear guest,

Greetings from Crowne Plaza Beijing Wangfujing! We appreciate you choosing our
hotel as your home away from home. It’s a great pleasure to learn that the hotel impressed you deeply. Thank you for your sincere comments and we will continue to provide excellent service in the future.

Once again, thank you for your feedback and I do hope we have the opportunity of welcoming you back.

Kind regards.
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Additional Information about Crowne Plaza Beijing Wangfujing

  • Beijing Crowne Plaza
  • Crowne Plaza Beijing
  • Crown Plaza Beijing
  • Crowne Plaza Hotel Beijing
Address: No.48 Wangfujing Main Street, Dongcheng District, Beijing 100006, China
Price range (per night):* 134 AUD - 213 AUD

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