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Hilton Beijing Capital Airport: Traveller Reviews

5.0 of 5
Terminal 3, Beijing Capital International Airport, Beijing 100621, China
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Hilton Beijing Capital Airport
Ranked #18 of 3,947 hotels in Beijing
4.5 of 5 stars 184 Reviews
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184 reviews from our community

What travellers say about this hotel
  • Executive Lounge(6)
  • Very nice(4)
  • Free shuttle(3)
  • Early morning flight(3)
Traveller rating
    110
    60
    10
    3
    1
Only show reviews for Family (10) | Couples (16) | Business (66)
Date Rating
Manchester UK
Senior Contributor
21 reviews 21 reviews
Reviews in 17 cities Reviews in 17 cities
55 helpful votes 55 helpful votes
“Oasis at the end of a trip”
5 of 5 stars Reviewed 5 February 2012

This hotel is close to the terminal and it really is a treat. Great rooms, nice staff and the restaurants serve a good standard of Western food. This is really welcome after a lengthy stay in China. I love China but I always spend my final night here to give me a taste of home.

Room Tip: They struggle to give me a King room every time. Call ahead on the day with your arrival time or you...
See more room tips
  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask PumpDesigner about Hilton Beijing Capital Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Prince, General Manager at Hilton Beijing Capital Airport, responded to this review
7 February 2012
I am very glad that you feel welcomed here and it reminds you of home as this is very much what we aspire to achieve.

Our four restaurants, which serve everything from Western food to an International buffet to food from all around China pretty much guarantee that you will find something to remind you of home.

I regret that we are not always able to give you a king room as we are of course constrained by the rooms that we have available.

The good news however is that unlike our competitors we do not have any single beds. All of our twin bedded rooms contain two double beds so your comfort is still pretty much guaranteed.

We look forward to welcoming you back on your next trip to China.

Yours faithfully

David Prince
General Manager
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Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“one of my favorite in Beijing”
5 of 5 stars Reviewed 22 January 2012

First I have to say many luxury hotels in Beijing are awesome, with better hardware and much better service than the ones from the same brand and category in US. But this one has become a new favorite, because I mostly connect in Beijing, and stay here almost every trip because of the late arrival and early departure of US flights.

Besides location, the hotel itself is great too. The rooms are very spacious, with 10-11 foot ceiling which is much appreciated after the spending 14 hrs in coach. The bed and pillows are heavenly. The room are very clean with no smell at all. The executive lounge has great service and food for breakfast. Lobby and public areas are clean and spacious too. Simply great after all.

If you are visiting Beijing for a long vacation, then this hotel may not be for you as its pretty far from the city and attractions. But if you are connecting to/from other city or want to stay close to airport for the 6am flight, then I would fully recommend this one.

  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask bmguan about Hilton Beijing Capital Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Prince, General Manager at Hilton Beijing Capital Airport, responded to this review
2 February 2012
I am delighted to hear that we have become one of your favourite hotels in Beijing as I believe that our hotel can easily compare and compete with the best that China has to offer.

In fact I think that we are very unusual for an airport hotel given the huge amounts of space which have been devoted to our guest's comfort, perhaps best demonstrated by the fact that our standard guest rooms are very large at 45 square metres.

I would have to agree that we are not best located for some of the downtown attractions such as Tiananmen Square. What may surprise people however is that we are perhaps better located than the central hotels for many other attractions, including the Great Wall and the Summer Palace, which can be reached more quickly from our hotel than downtown.

I look forward to welcoming you back on your next trip to the US.

Yours faithfully

David Prince
General Manager
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London, United Kingdom
Contributor
17 reviews 17 reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“Pleasantly Surprised”
4 of 5 stars Reviewed 9 January 2012
2
people found this review helpful

With 1 night to spend in Beijing on our way back to London, we had originally planned to travel into central Beijing for night but decided against when we saw previously how much traffic there is! We decided on the Hilton for the 1 night and I had mixed thoughts as i will admit, i am very fussy when it comes to hotels!!
Upon arriving, staff from the Hilton were there to greet us to shuttle us to the hotel from the airport, the checkin staff did not speak much English, but I guess, we were in China, and asking someone in England to speak Chinese, you would not get much response. The lobby was massive, ornately decorated in marble. We had a small snack when we arrived which was nicely served. The rooms were very large and spacious, the bed was extremely comfortable too! Breakfast I must say was superb considering we were at an airport hotel. They had a humungous buffet, where they could prepare whatever you wanted for you. To conclude, a successful trip to help us on our way home to London...

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Sweety9London about Hilton Beijing Capital Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Prince, General Manager at Hilton Beijing Capital Airport, responded to this review
11 January 2012
Many thanks for your review of our hotel. I was delighted to read that you were happy with your stay and that we exceeded your expectations of an airport hotel.

When I meet our guests I do in fact say that we are not a traditional airport hotel, we are a hotel at an airport. With seven food and beverage outlets and 21 meeting rooms our facilities are in fact equal to or better than most downtown hotels.

I hope that we will have the opportunity to welcome you back again when you next visit Beijing.

Yours faithfully

David Prince
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London
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“The ideal stay during an extended transit between flights”
5 of 5 stars Reviewed 5 January 2012
2
people found this review helpful

I think its all been said before, but this Hilton is top notch. Ideally located just a few minutes from Terminal 3 and serviced by a regular shuttle service.

I did not book breakfast initially, so paid for it on the day and relative to the room cost it felt a tad expensive (c£20/person) - although worth every penny given the huge selection and freshly prepared meals (including Chinese soup noodles & dumplings, omelettes and fruit/vegetable juices). So if given the option, book a room rate which includes breakfast!

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ed_dhall about Hilton Beijing Capital Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Prince, General Manager at Hilton Beijing Capital Airport, responded to this review
12 January 2012
Many thanks for your kind comments about our hotel. I am very glad that you enjoyed your stay, brief as it was.

Our breakfast buffet is indeed very extensive with many live cooking stations and food items from around the world. Should this not be to your choosing we also offer a less expensive alternative of an a la carte breakfast or a continental breakfast. If you wish to enjoy our full offering then I fully agree that the most cost effective way to do so is to choose a breakfast inclusive room rate at the time of booking.

Should you be transiting through Beijing again in the future I hope you will pay us another visit.

Yours faithfully

David Prince
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Dallas, Texas USA
Senior Contributor
43 reviews 43 reviews
Reviews in 25 cities Reviews in 25 cities
12 helpful votes 12 helpful votes
“One of my favorite hotels in Asia”
5 of 5 stars Reviewed 4 January 2012

Perhaps it is simply the welcome site of a familiar hotel and comfortable bed after long flights into Beijing, but I really love this hotel. The rooms are large, the service is very friendly and efficient, the workout center is adequate, the free wifi in the lobby is consistent and fast, the buffet is wonderful (and other restaurants as well), and the cost is very reasonable relative to some other older hotels in the same area. On one trip, I was booked at a nearby holiday inn with a group and switched back because the quality was several levels better for roughly the same price.

If you are arriving on a late flight, you may want to confirm the shuttle multiple times before you arrive. After landing at midnight and having to wait 30 minutes for a shuttle in the bitter cold and wind chill in December, several of us were very frustrated. But even with this blunder, I would still stay again and recommend the hotel to others.

  • Stayed December 2011, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask tdsbu about Hilton Beijing Capital Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David Prince, General Manager at Hilton Beijing Capital Airport, responded to this review
2 February 2012
I am of course delighted that you think we are one of the best hotels in Asia as this is an accolade indeed given the many great hotels out here.

I am very sorry that you had some issues with our shuttle service as I can fully appreciate that Beijing at this time of year is really rather cold.

For the benefit of readers of this review I would like to explain the service we provide to the three terminals of the airport.

To T3 we run a shuttle every 15 minutes, leaving the hotel on the hour, quarter past the hour, etc, and reaching the terminal one minute later from 7.00 am to 11.30 pm and every half an hour thereafter. The bus then waits for five minutes outside before returning to the hotel.

A small tip, if you arrive after 1.00 am you can usually find the bus waiting at T3 and it will happily bring you to the hotel. I cannot guarantee this though.

For T2 and T1 the shuttle runs every half an hour. We do have a significant challenge at T1 as the airport authority will not allow anyone to wait, even for 30 seconds, so all our driver can do is pass by slowly and hope to see the people waiting to be picked up. A safer option would be to take the walkway to T2 where the shuttle parks at a designated spot by gate 3.

More information can be found in a detailed pdf on our website. Tripadvisor rules unfortunately do not allow me to post the link here.

Should you have any questions or need any special assistance please let us know.
The hotel can be contacted via telephone on +86 (0) 10 6458 8888 or via email to our Chief Concierge, Mr Michael Shen at michael.shen@hilton.com

I look forward to welcoming you back to the hotel.

Yours faithfully

David Prince
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Additional Information about Hilton Beijing Capital Airport

Terminal 3, Beijing Capital International Airport, Beijing 100621, China
Price range (per night):* 194 AUD - 301 AUD

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