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Renaissance Beijing Capital Hotel: Traveller Reviews

4.5 of 5
No.61 Dongsanhuan Middle Road, Chaoyang District, Beijing 100022, China
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Renaissance Beijing Capital Hotel
Ranked #15 of 3,947 hotels in Beijing
4.5 of 5 stars 312 Reviews
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312 reviews from our community

What travellers say about this hotel
  • Shopping mall(5)
  • Italian restaurant(5)
  • Very good(4)
  • Buffet breakfast(3)
  • Free internet(3)
  • Great view(3)
  • Room service(3)
  • Would not hesitate(3)
  • Taxi driver(3)
Traveller rating
    193
    103
    9
    2
    5
Only show reviews for Family (15) | Couples (47) | Business (69)
Date Rating
Hong Kong, China
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Overrated - average hotel with room for progress in terms of cleanliness and service”
2 of 5 stars Reviewed 21 January 2012
1
person found this review helpful

I spent 5 days at the hotel in January 2012. Overall it's satisfactory for the price as I had a corporate rate, however I thought it was necessary to warn other travelers that the hotel is not exactly as good as described in the other reviews:

* Cleanliness:

The room was overall a bit worn out, the carpet had some stains. Coffee stains on the wall close to kettle were not cleaned. The bath-tube had black marks that had not been clean and there was a dead insect in the bathroom curtain, probably there for several months.

* Service:

Staff looks bored and does not always greet guests. They enter the room immediately after knocking, without making sure there is no one in. I asked for a late check out on a saturday, but when I came back from pool my key had been deactivated, and I was not able to take the lift and then could not enter my room. Nobody was there to help, I had to go back to reception to reactive my card. No apology.

Conclusion: overrated in other trip advisor reviews, and not up to the Renaissance standards based on other Renaissance hotels I have stayed in.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Alexis81 about Renaissance Beijing Capital Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai, China
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Fantastic Hotel”
5 of 5 stars Reviewed 18 January 2012
2
people found this review helpful

I had the chance to stay twice in this quite new hotel in Beijing and I loved it. The design of the hotel is very nice, very trendy and cosy. The Executive lounge is one of the best I have seen in a hotel so I strongly recommend to spend a little bit more to get the upgrade in the executive floor.
The location is convenient for tourism, there is a metro station at 5 minutes walking distance. Very enjoyable stay !!!

  • Stayed July 2011, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask fannygalus about Renaissance Beijing Capital Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Family stay in Beijing”
4 of 5 stars Reviewed 11 January 2012
3
people found this review helpful

We are a family of 4 from USA and it was our first time in Beijing. We stayed at the hotel with two younger kids and we liked the hotel a lot.
Room: Very spacious, The bathroom has glass walls but it also has shutters that when you press a button then go down, beware though - if you make the shutters go all the way down, they will turn so everyone can see in. So leave an inch from the floor for shutters. Toiletries were fine, plenty of towels. The beds were comfortable. Loved the free internet in the room.
Room service: Negative, hated it. We ordered kid's hot dog - nothing resembles an american hot dog, so we sent it back.. then we ordered mac & cheese and it had onions in it, couldn't eat it either. One of us ordered fish and one peice of fish costs about $30 without any side dishes and it wasn't that good. For food we used French bakery accross the streat, where a meal would cost $5 and it was fresh and good.
The Sunday Brunch was The Best at this hotel. They had caviar (fake), local cousine as well as Western dishes. Tip: ask for a lobster, it's included in your price, they bring it to your table (1 per person). All the canned soda and bottled water you can drink. The desert was good too, not enough fruit though.
The Breakfast buffet at the hotel was good too, plenty of pastries, hot dishes, etc.
WiFi is free and they have outlet plugs for American electronics, so no need to bring a converter.
The check in and check out process was great, all the staff were polite and helpful, although only 10% of them spoke English (barelly) so you have to be patient and use imagination to explain what you want from them.
We walked around the hotel to search for food, big mall around the corner - not much food there. Huge supermarket is about 1 mile away (taxi cost is about $2) worth going to look at. Starbucks is around the corner. Ate at French Bakery a lot (takeout).
Would definatelly stay there again

  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask tata0712 about Renaissance Beijing Capital Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luzon, Philippines
Reviewer
3 reviews 3 reviews
“Come here to live is a good memory”
4 of 5 stars Reviewed 11 January 2012

The hotel bathroom was bright, l is very convenient to go to the mall.

  • Stayed December 2011, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 2 more reviews by molina i for Beijing
Ask molina i about Renaissance Beijing Capital Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“Great place to stay”
5 of 5 stars Reviewed 8 January 2012
1
person found this review helpful

A great and a chic hotel to stay in Beijing. Close to shopping area's.. The food is great and the services is fabulous. Had a great time at the hotel. Their executive floors are great and well stocked. Will visit again when I am next in Beijing.

  • Stayed May 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask akhil_kapoor about Renaissance Beijing Capital Hotel
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Additional Information about Renaissance Beijing Capital Hotel

No.61 Dongsanhuan Middle Road, Chaoyang District, Beijing 100022, China
Price range (per night):* 228 AUD - 373 AUD

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