I spent 5 days at the hotel in January 2012. Overall it's satisfactory for the price as I had a corporate rate, however I thought it was necessary to warn other travelers that the hotel is not exactly as good as described in the other reviews:
* Cleanliness:
The room was overall a bit worn out, the carpet had some stains. Coffee stains on the wall close to kettle were not cleaned. The bath-tube had black marks that had not been clean and there was a dead insect in the bathroom curtain, probably there for several months.
* Service:
Staff looks bored and does not always greet guests. They enter the room immediately after knocking, without making sure there is no one in. I asked for a late check out on a saturday, but when I came back from pool my key had been deactivated, and I was not able to take the lift and then could not enter my room. Nobody was there to help, I had to go back to reception to reactive my card. No apology.
Conclusion: overrated in other trip advisor reviews, and not up to the Renaissance standards based on other Renaissance hotels I have stayed in.
