Stayed at the hotel for one night en route to Amboseli. The room was fine, quite small with an adequate bathroom. The decor was dated but renovations were being carried out in some areas of the hotel. The lobby had been refurbished but the dining area and pool side looked quite shabby.
Breakfast was buffet style with eggs made to order and fairly standard fare with a very poor fruit selection judging by all the fruit on sale throughout the country.
Dinner was fine and I must say the staff in the restaurant were very helpful and welcoming. The location was good if one wished to be close to the CBD.

We stayed at the Panafric for 3 nights before our safari. It was clean but in need of an upgrade.It was supposed to be superior room- I'd have my doubts about a standard one.Two nights would have been plenty in Nairobi- we ran out of things to do! We were able to walk up the main street into the city centre during the day but wouldn't attempt it at night. Our room was very noisy as there was a wedding on the outdoor area below our room on one night and a New Years Eve party on another. The place didn't seem full but the office staff didn't seem concerned when we mentioned our lack of sleep and didn't offer to move us.Also staying at the front of the hotel meant we had very bright blue lights hanging outside our window which made it even harder to sleep.

I have stayed there 3 times now and will return again in March 2012 when business takes me to Nairobi. The restaurant is outstanding. The staff are very polite and helpful. Whenever I have had a problem is attented too and dealt with in an efficient manner. Helen the masseuse in the spa is superb. I had a back problem which she dealt with using reflexology and also gave me extra back stretches. Very reasonable charges.
I found the rooms to be modern and well equiped.The Sarova hotels are my choice in Kenya and move on to Whitesands in Mombasa after Panafric. Heaven.
Martin Clark

Stayed here, went out of the room briefly, all my money was stolen over hundreds of dollars, hotel Security claimed no one went in or out but one manager told me the hotel staff is in on it together, and that they were giving me the run around with police reports and such. Head of operations then threatened me if I took it any further telling me bad things would happen to me if I kept demanding a refund. Then refused to accommodate me any further and asked me to leave the property leaving me stranded and cashless in the country.

In short BEWARE THIS HOTEL AND DO NOT STAY HERE. YOU WILL PAY DEARLY. The owner, management, and others are running a racket where they will steal your valuables from bags and safes.