We had our room changed to a suite, the room we were given was nothing like their website pictures

Their idea of a double bed is 2 singles pushed together

The suite was big, so that was a bonus, but we never used the adjoining room, we had 2 balconies, but only used one

The TV could do with retuning (some days it was cold and misty, so wasnt worth going out until 12ish

No coffee in the room, but they dont have a problem using your own kettle

Breakfast was a joke, coffee seemed to be on ration, only 2 satchets put out at a time (everytime they put them out, someone went and made a coffee with them)

The breakfast was a bit sad, the food was never hot, the chef has no idea how to do 'fried eggs' the omlettes are made with one egg, lots of staff seemed to be milling about but no doing much, they ran out of serviettes on our last day

They had huge tables in the dining room, but only 2 people ever sat at them

The girls on reception and the evening guy were very nice and helpful, the bell boy couldnt do enough for us

The maid did a great job, made up a few funny sculptures with the towels, but never spoke much

The hotel could do with updating, get rid of that bath and make it a walkin shower, rooms could do with a lick of paint, and the room furniture updating, shavbby chic doesnt do it for me, new towels, the ones we had were gray and frayed, no shower gels or other stuff provided, but they do have these things stuck on the walls, but I dont think they are used, they tended to smell a bit off

Nice pool area, but the sunbeds need a lick of paint, the white is flakey and peeling, the mattresses thin and could do with replacing, along with the towels

The hotel is fairly well placed, but is really in need of a decent update, it looked and felt like a hotel in decline, too many staff doing not very much (apart from wiping floors and carrying 1 cup somewhere

If you had food in your room, it was delivered uncovered and probably cold (we treaved up in the lift with some poor buggers breakfast)

My husband and I stayed here overnight whilst on an excursion from Soma Bay, Hurghada.

Obviously we didn't expect The Ritz, but we also didn't expect a dark, small, dirty room in the corner that overlooked a building site! You think that sounds bad, our first room had a huge noisey generator outside that looked like it was on its last legs. We managed to be moved to the former room without much fuss, however after a few minutes we discovered our room safe didn't work! I placed a maintainence call to reception but nobody came, so I had to go and see the receptionist and log the problem again. Eventually some chap turned up and allegedly fixed it, however when we tried to open it ourselves, it remained locked! Our valuables were then stored in our pockets!

The buffet style food was very tasteless, boring and there wasn't much on offer at all. We settled for boiled liver and we had to pay for our drinks with our meal too. There was only our tour party and another couple in the restaurant and it was a very solemn atmosphere.

We can't rate the pool or the services offered during the day as we had arrived early evening as the sun was setting and yes, this was beautiful watching it from the foot of the pool terrace, although the constant smell of diesel fumes was quite nauseating :o)

On returning from our light show at Karnak Temple we retired to bed. The toilet decided not to flush as no water was filling the cisturn but to be honest we were too tired to care. Despite the really dirty rug that had definately seen better days and the lack of anything on the TV we slept pretty well. Our 6am wake up call was 15mins late too, so make sure you request a little earlier than anticipated.

stayed at the LOTUS hotel once again 04/01/12 until 25/01/12.what a setting right on the banks of the NILE..service to die for all the staff from top to bottom carried out there duties with a smile .resturant or room service.no problem
If eating out cheap meals (prices reduced) 7-days-7-ways about 10 mins slow walk up towards Sheraton Hotel..Or DEANS Bistro 50yds down street right opposite Hotel enjoy..

I stayed @ this hotel for the second time ! Still a very nice place to stay good staff nice pool and a excellent new year gala dinner. But i noticed that there is a lot of older english women with egypton young men and if it goes on they will stop english couples visiting it as it will get a bad name and it is a shame cause me & my husband had a great time & met some lovely people so dont let it get spoilet as it will !! Betboo 1