If you are looking for a lovely hotel with loads of character and 5 star historical ambience then you can't go wrong with the Sofitel Winter Palace. However, if you expect haute cuisine or some of the other luxuries associated with other top class 5 star hotels, including those in Cairo, then you may be a little disappointed.
I had booked a Nile view room and was pleasantly surprised to be upgraded to a suite on arrival. It was gob-smackingly huge and decorated in French colonial style. Massive bedroom, dining room and lounge area. The bed was king size and comfy with a range of pillows to choose from. I slept well and was not disturbed by street noise at all. A really lovely touch was the personally written welcome note from the general manager and a gift wrapped book on the Valley of the Kings. Unfortunately with still 5 weeks of travels to go and an already groaning luggage limit I wasn't able to take the book with me.
The gardens are extensive, beautifully maintained, and a wonderful haven from the bustle of Luxor. The pool area looked beautiful and very inviting even in winter. The staff were all helpful, genuinely welcoming, polite and courteous. A highlight for me was high tea on my own private felucca at sunset accompanied by a waiter from the hotel and very reasonably priced. I wasn't as I impressed with the food but more on that later. To be honest I was so wrapped up in sailing along the Nile that it did not detract from my enjoyment at all.
The hotel itself is grandly decorated with comfortable and spacious lounge and bar areas and rooms that take you back to a different time. Throughout the building there are wonderful artworks some showing the history of the hotel and Egypt. All add to the atmosphere and the sense of going back in time. I cannot imagine how difficult and expensive it must be to maintain this unique heritage building in such a dry and unforgiving climate.
Now for some of the areas that in my opinion could benefit from improvement.
My view of the Nile was more "filtered" ( a couple of young trees blocked the view from the front) than "spectacular" although there are plenty of vantage points outside the hotel for better views and rooms above the second floor would have had those "spectacular" views.
The bathroom is modern and large but in-bath shower with shower curtain felt a little less than "5 star". Bath robes were also stiff and scratchy rather than soft and luxurious. These are really minor quibbles but given the tariff I had expected a few more of these little extra luxuries.
My major disappointment was with the food at the 1886 Restaurant. I have eaten French food in Paris, Australia and Tunisia, some at exclusive restaurants and some at cheaper establishments. All were better than the food at 1886. The soup was bland and tasteless, the seafood ravioli was like big chewy floury dumplings not the delicate transparent pasta it should be. The salmon was reasonably tasty but overcooked - it should be pink in the middle. The Egyptian red wine however was better than expected. Same disappointment with the high tea. Tasteless and brightly coloured petit fours along with dry sandwiches although small chocolate cake was ok. I would have been happier with a selection of Egyptian treats I think. I came to the conclusion that the chef is probably trying to adapt to a cuisine of which he has no real understanding. Perhaps it's because Egypt was not extensively colonized by the French but the French food in my Tunisian hotel at a quarter of the price was four times better. I completely understand that it must be incredibly difficult to attract and retain high quality chefs during this time in Egypt and expect that management is well aware of these issues and is doing its best to remedy them. However, my advice is to skip 1886 and venture elsewhere in Luxor for dinner.
My other gripe is with the wifi which while available in room and in reception was incredibly unreliable in both locations.
Overall I am glad I had the experience of staying at this beautiful, historic hotel and would definitely return. Ps. Egypt and Luxor are safe and quiet for tourists and now is an excellent time to go despite what the press would have you believe. Just use your common sense and steer clear of the small number of potential trouble spots.
- Accor Winter Palace Luxor
- Winter Palace Luxor
- Sofitel Luxor
- Luxor Sofitel
- Old Winter Palace Luxor
