I had a bad experience at mystay. According to Hotels.com free internet was supposed to be in the rooms (but there was no internet - you could buy some time at the frontdesk, but still you had to stay in the lobby to go on the Internet) and further on Susanna Hotel had put almost 30% on top of the bill (that was apparently taxes). I was travelling as a backpacker, and if I had known that the price of the stay would be much more than it said on Hotels.com and still not including free internet, I would have chosen another hotel. As I went to the frontdesk to talk about these to things the staff (mostly the manager) treated me unpleasently by talking condescendingly to me. I didn't like that and felt uncomfortable, and it was a shame, because I actually liked the hotel (except from the very thin walls), because the room was simpel and clean and that is all you need as a backpacker.
- Susanna Hotel Luxor
