I was looking for a travel agency to book Dahabeya, came across Minamar agency online. The contact person was Raed Sedky, communication started in October 11 for the trip that took place in January 2012. He answered every question, his reply was timely and efficient.
I read a lot of complains on Minamar service but my experience was totally different. I would not hesitate to rate the service Excellent.
Our trip was from Luxor to Aswan 4 nights in Dahabeya ''Yasmine 1".
We originally booked for Dahabeya called '"Amelia"' but few days before the trip Mr. Raed Sedky called to inform me the good news that he will upgrade us to a 5 star luxury Dahabeya with the same cost we paid for the initial one. This was great. here is the link http://www.youtube.com/watch?v=tsh1i0gnilk
We arrived Luxor and Mr. Badawy (luxor branch manager) was waiting for us in the airport, we had a problem with the return flight ticket (we booked it directly and not via Minamar), but Mr. Badawy offered to take up this matter and took our tickets and went to Egypt Air to solve our problem. While we continued with the tour and He did the job for us, although it was not his responsibility.
Our tour guide was Mr. Ahmed Mahmoud, Very friendly and very professional, he made our visits and tour pleasant and very interesting. Highly recommended.
The crew of the boat were fantastic. Literally they made our trip. The head chef "Ragab'' was creating creative menu every meal. The food was excellent. Huge quantities and great taste. He was making sure we are delighted with every meal. and he prepared special meal requests that was really delicious and mouthwatering, it was hard to stop eating.
The waiters "Ayman'' and ''Kamal'' were dedicated, ready to serve us all the time with a great smile and pleasant attitude.
They went the extra mile to get us anything we might think of or desire, it was great to get us sweet sugar cane from one of the villages that we stopped at.
The room service and cleaning was done twice a day, leaving the room, fresh and tidy with the touch of a 5 star hotel.
It is a pleasure to get to know such great people. Minamar is highly recommended.
I did many Nile cruises with the big ships before, but it is a different experience and taste with the sailing Dahabeya boat. It is so relaxing. It is a real vacation.
We had the whole boat for our family, so it was simply amazing to be on deck in the sun alone enjoying the magnificent view of the Nile and being served with best crew.
- Minamar Hotel Giza
