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Holiday Inn - Citystars: Traveller Reviews

4.5 of 5
Ali Rashid Street, Cairo 11757, Egypt
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Holiday Inn - Citystars
Ranked #17 of 122 hotels in Cairo
4.0 of 5 stars 115 Reviews
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115 reviews from our community

What travellers say about this hotel
  • City Stars(3)
  • Comfortable room(3)
  • Very good(3)
Traveller rating
    43
    51
    9
    7
    5
Only show reviews for Family (8) | Couples (18) | Business (52)
Date Rating
Utrecht, The Netherlands
Senior Contributor
28 reviews 28 reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
“Nice rooms & location”
4 of 5 stars Reviewed 25 January 2012
1
person found this review helpful

The rooms are nice, bathroom=perfect, a very nice breakfast with a huge variaty. Perfect service in restaurant & roomservice.

But things that need to change is the staff at the reception. They are rude. Also located next to a mosque which "call for prayer" you will hear (in night)

  • Stayed January 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Luxor1971 about Holiday Inn - Citystars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed Ibrahim, General Manager at Holiday Inn - Citystars, responded to this review
14 February 2012
Dear Guest,

Thank you very much for taking the time to post your comments. Your comments are highly appreciated and we’ll investigate this matter immediately. We apologize for any inconvenience this incident might have caused.
I’ll look forward to have you again as a valued guest at the Holiday Inn.
Looking forward to talking to you personally in the very near future.
Thank you,
Mohamed Ibrahim
General Manager
HOLIDAY INN CAIRO CITYSTARS HOTEL
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“A great experience in Cairo”
5 of 5 stars Reviewed 21 January 2012
1
person found this review helpful

The hotel is excellent, great rooms, well located, close to the mall for more food options in case you decide to take your meals out of the hotel. The attention of the employees is good. It is not an economic choice, however it is a worthy one compared to what you might have heard about others hotel in Cairo. Just be carefully with the tours offered by the hotel, may not accomplish your expectations.

  • Stayed August 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Kgonzalez about Holiday Inn - Citystars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed Ibrahim, General Manager at Holiday Inn - Citystars, responded to this review
14 February 2012
Dear Guest,

Thank you very much for taking the time to post your comments. Your comments are highly appreciated and we look forward to welcoming you again in the very near future.

Thank you,
Mohamed Ibrahim
General Manager
HOLIDAY INN CAIRO CITYSTARS HOTEL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Senior Contributor
22 reviews 22 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Great location, bit expensive but worth it.”
4 of 5 stars Reviewed 14 January 2012

One of the great locations in Cairo as it's located in city stars center(largest and best shopping center in Cairo). Cozy rooms, cozy reception! Good breakfast

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 12 more reviews by Msgamal for Cairo
Ask Msgamal about Holiday Inn - Citystars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed Ibrahim, General Manager at Holiday Inn - Citystars, responded to this review
14 February 2012
Dear Guest,

Thank you very much for taking the time to post your comments. Your comments are highly appreciated and we look forward to welcoming you again in the very near future.

Thank you,
Mohamed Ibrahim
General Manager
HOLIDAY INN CAIRO CITYSTARS HOTEL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Poznan, Poland
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Nothing fancy - but just fine.”
4 of 5 stars Reviewed 10 January 2012

I spend there 1 week for business. It’s in good location, just on side of huge shopping mall. I was surprised by Christmas decorations all over hotel (with Xmas tree in a lobby as well). Good service, nice room (exec. floor), wide choice of food at breakfast – all just fine. But I was missing something, which would give this stay some flavour.. Anyway – I can without doubt recommend it for all visitors to Cairo.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Krzysioc about Holiday Inn - Citystars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mohamed Ibrahim, General Manager at Holiday Inn - Citystars, responded to this review
14 February 2012
Dear Guest,

Thank you very much for taking the time to post your comments. Your comments are highly appreciated and we look forward to welcoming you again in the very near future.

Thank you,
Mohamed Ibrahim
General Manager
HOLIDAY INN CAIRO CITYSTARS HOTEL
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Iran
Senior Contributor
40 reviews 40 reviews
Reviews in 12 cities Reviews in 12 cities
26 helpful votes 26 helpful votes
“Everything is in order at Holiday-Inn, Cairo”
5 of 5 stars Reviewed 30 December 2011
1
person found this review helpful

I was in Cairo once again for a week of mission during last December. Got a truly clean and cozy room at the Holiday-Inn hotel, my second home in Cairo.
I have had a pleasant experience during my stay and brought good memories back home. No wonder: I had a really quick check-in by the friendly staff at the front desk. They were so welcoming to the guests and are well fluent in English.
At same day I asked to have another room, well it was done in less than 30 minutes!
I would also like to appreciate kindness and support of the staff at the transport team at Holiday-Inn hotel, whose names I forgot but they were well organized, efficient and helpful.
Hotel was in general, so clean, cozy, silent, and peaceful. There was no annoying event during my stay.
Another major advantage is the next-door giant shopping mall "City-Stars" which avails everything you need from groceries at the "Spinneys" to the various food courts, from brands and boutiques to the Egyptian souvenirs shops at new "Khan-el-Khalili".
Bottom line, no wonder my next booking will be at same hotel on the future trip. It is well recommended.

Room Tip: Try rooms in upper floors to avoid traffic noise, eastern rooms toward backyards are more silent.
See more room tips
  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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See 8 more reviews by Fakasa for Cairo
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Additional Information about Holiday Inn - Citystars

  • Holiday Inn Cairo
  • Cairo Holiday Inn
Address: Ali Rashid Street, Cairo 11757, Egypt
Price range (per night):* 162 AUD - 278 AUD

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