We were only here one night on our return from a 3-week Egypt-Kenya itinerary, but I can say the room was superb. Huge, even by American standards, with a wonderful bath--tub, separate shower, separate toilet/bidet area, two sinks, robes, slippers, excellent amenities. Staff and management were very reasonable--we arrived well before normal check-in time and had to leave in the wee hours of the morning to catch a flight to Frankfurt. They let us in early and allowed us to use the breakfast on our arrival that we would have had the next day--if we had been there late enough. Breakfast was also superb. Made-to-order omelets, eggs, waffles, pancakes. Menu items are displayed so you can just point to what you would like. Servers are efficient and cheerful and they have several stations to suit patrons from the Middle East, Asia, Western Europe and America. I understand that this is the hotel that Abercrombie & Kent chose as a safe haven for its customers during the chaos of the revolution last year--customers were rounded up from around the country and secured at the hotel until flights out could be safely arranged.
The hotel is very big and has two parts, the newer Towers, where we stayed, and the older Heliopolis. They have interconnecting lobbies and facilities, including a very fun casino with several $5 USD tables.
The only negative would be the location--depending upon your needs. It is practically adjacent to the airport, so it was great for us. If you are looking for something convenient to downtown attractions, this would be an issue and would add time transportation time to all your touring.
Room Tip: Not much for views at this hotel, other than the well-kept grounds. If you are looking for convenie...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 March 2012
Many thanks for taking the time to post your valuable review. We are very glad to know that you liked our rooms’ facilities and enjoyed our breakfast as well and hope we have the chance to accommodate you for a longer duration.
On behalf of all our colleagues, we look forward to welcoming you back at Fairmont Heliopolis & Towers, Cairo soon.
Best Regards,
Mirette Ramzy
Marketing Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC