My wife and I stayed there last year (2011) on our way to and from Saudi Arabia via Egypt. I can say I am willing to stay there again, but since I have a residence in Cairo, I doubt I will be staying there very often. The first positive experience started at Cairo Airport where I found someone waiting for us as soon as we departed the plane. He took our passports and cleared the immigration work, helped us get the luggage and clear the Customs. This service, I was told, is offered to foreign visitors only and since we are dual citizens, we benefited from this service. A shuttle was waiting for us to take us back to the hotel with 2 bottles of cold water. At the hotel, the staff was friendly and got us to the room in no time. Although it expected in Egypt that you tip hotel workers, they were still smiling when I told them I have not exchanged money or had change yet. The room was nice and I agree, some things could be updated but overall, it was nice. We had breakfast there, which was nice with a lot to choose from. It had the typical Egyptian beans (Foul Medammes) with my favorite lemon juice and cumin, eggs, sausages, cheeses, fruits, juices, etc. Breakfast was included with the room. There is free Wi-Fi in the lobby, but not in the room. I think the room had wired Internet service for a fee. There are souvenir stores in the hotel, a currency-exchange and an ATM.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
14 February 2012
Dear Valued Guests,
Thank you for your kind review of Le Méridien Heliopolis, very much appreciated and for the positive detailed description of our airport meet & assist service. We are delighted that you have enjoyed your Breakfast experience and hope that, although you have a residence in Cairo, you will still frequent our Food & Beverage outlets; may I recommend Rachawadee our Thai restaurant and during the Summer season the Palmeraie open air restaurant around the pool offering delicious barbequed specialties, with live entertainment. We thank you once again for your support and look forward to the pleasure of welcoming you in the near future. Kind regards, The Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC